ICTSAS304 Provide basic system administration LMS 2

Skills Assessment

{`
  Unit code, name
  ICTSAS307 - Install, configure and secure a small office or home office network (1)
  Qualification/Course code, name
  ICT30118 - Certificate III in Information, Digital Media and Technology (2)
  TAFE NSW
  `}

Assessment instructions

Table 1 Assessment instructions

Assessment details

Instructions

Assessment overview

The objective of this assessment is to assess your skills as would be required to:

· install and configure hardware and software

· configure and test network

· secure network.

Assessment event number

4 of 5

Instructions for this assessment

This is a skills-based assessment and will be assessing you on your ability to demonstrate skills required in the unit.

This assessment is in four parts:

1. Install network

2. Configure network

3. Test network

4. Secure network

This assessment also contains:

· Assessment checklist

Check the Assessment checklist to ensure that you’ve covered all the required tasks.

Submission instructions

When you have completed this assessment, submit it online for marking by your assessor.

Ensure you have typed your name at the bottom of each page of every document you create.

Submit the following files or documents:

· This updated assessment document, including supporting evidence in the form of video recordings and/or screenshots with descriptions. Follow the video recording instructions (pdf) to record and submit your video.

· Completed Packet Tracer file, named PlanetG3_NetSim_PT_yourname.pka
where yourname of your full name.

See below for details of what to submit for each part.

Part 1: Install network

· Step 1.1: Completed Packet Tracer file, named PlanetG3_NetSim_PT_yourname.pka.

· Step 1.3: A video recording of the steps you took to install a network — place recording link in this updated assessment item. Alternatively, paste in your screenshots, with descriptions.

Part 2: Configure network

· Step 2.1: A video recording of steps you tool in configuring the network — place recording link in this updated assessment item. Alternatively, paste in your screenshots, with descriptions.

Part 3: Test network

· This updated assessment item, with the option of also including screenshots.

o Step 3.1: Complete relevant part in this updated assessment item.

o Step 3.2: Troubleshooting log.

o Step 3.3: Results of your connectivity tests.

o Step 3.4: Record of your troubleshooting and configuration actions and results.

o Step 3.5: Results of your intranet access testing.

o Step 3.6: Troubleshooting log.

o Step 3.7: Documentation of your intranet access tests.

o Step 3.7: Troubleshooting log.

Part 4: Secure network

· Complete this updated assessment item — and include links to your video recordings (or screenshots with descriptions).

o Step 4.1: Video recording link

o Step 4.2: Screenshots and description.

o Step 4.3: Complete relevant part in this assessment item.

If you are uploading (submitting) more than one file, zip all files into a single file.

If you create a video or videos follow the Video recording instructions (pdf) to record and submit your video.

It is important that you keep a copy of all electronic and hardcopy assessments submitted to TAFE and complete the assessment declaration when submitting the assessment.

What do I need to do to achieve a satisfactory result?

To achieve a satisfactory result for this assessment all questions must be answered correctly and all items in the Assessment Checklist must be marked Satisfactory.

Assessment conditions

Assessment conditions will replicate the workplace, including noise levels, production flow, interruptions and time variances.

What do I need to provide?

· Computer, internet and login details.

· Word processing software.

· A video recording device, such as a smartphone, or access to a web meeting platform, such as Skype, Microsoft Teams or Zoom to record the steps you take in your network installation.

· A screen-capture or snipping tool.

· Cisco Packet Tracer 7.2 (or later)
This is available from https://www.netacad.com/courses/packet-tracer.

· USB drive or other storage method with enough free space to save work to.

What will the assessor provide?

· Access to the Learning Management System.

· ICTSAS307_AE_SR1.zip, which contains the following files:

· PlanetG3 Project scenario — PlanetG3_Project_Scenario.pdf

· XYZ Network — XYZ_Network_Installation_Plan_Template.docx

· PlanetG3 Network simulation file
PlanetG3_NetSim_PT.pka

· Video recording instructions (pdf).

Please note there may be other files in ICTSAS307_AE_SR1.zip. These are not related to this assessment.

Supervision

Your assessor may ask for additional evidence to verify the authenticity of your submission and confirm that the assessment task was completed by you.

Reasonable adjustment

If you have a permanent or temporary condition that may prevent you from successfully completing the assessment event(s) in the way described, you should talk to your assessor about ‘reasonable adjustment’. This is the adjustment of the way you are assessed to take into account your condition, which must be approved before you attempt the assessment.

Assessment feedback, review or appeals

Appeals are addressed in accordance with Every Student’s Guide to Assessment in TAFE NSW.

Specific task instructions

The instructions and the criteria in the tasks and activities below will be used by the assessor to determine whether the tasks and activities have been satisfactorily completed. Use these instructions and criteria to ensure you demonstrate the required skills and knowledge.

These practicals will need to be recorded using video (or screenshots) and submitted as evidence. For video recordings, follow the Video recording instructions (pdf).

Your responses will be used as part of the overall evidence requirements of the unit.

Once completed you will need to submit this assessment and the tasks and activities you are required to complete to your assessor for marking.

Case study scenario – PlanetG3

PlanetG3 is a small start-up company located in Sydney. They currently have eight employees and are planning to expand their office premises in the near future. PlanetG3 has consulted with your company XYZ Networking Services to setup their small office network.

As the network engineer at XYZ Networking Services, you are given the task of planning and designing the small office network for your client. You will be reporting to your project manager at XYZ Networking Services, Mark Myers (Email: markmyers@xyz.com , Phone: 0415987563)

Your client contact is Jason Brown (PlanetG3 Manager: Phone: 0415875988, Email: jbrown@gmail.com)

Continue reading this PlanetG3 case study scenario in document PlanetG3 Project scenario (PlanetG3_Project_Scenario.pdf). This document is in ICTSAS307_AE_SR1.zip.

Scenario –PlanetG3 network installation, configure, test and secure

Your proposed PlanetG3 network implementation plan has been approved by your client PlanetG3. You now need to complete for the network installation, configure, test and secure.

Part 1: Install network

Section 1. Prepare network environment

In this section you will be creating your network environment in Cisco Packet Tracer and establishing your physical environment in the PlanetG3 premises.

Step 1.1: Load the network configuration files

  1. Open PlanetG3 Network simulation file (PlanetG3_NetSim_PT.pka) with Cisco packet tracer to implement the network. This file is in ICTSAS307_AEzip.
  2. Save your file as PlanetG3_NetSim_PT_yourname.pka where yourname is your full name.

Step 1.2: Establish physical environment

To establish your physical environment, do the following:

  • Click on the Physical tab in the simulation file.
  • Navigate to the following physical location: Sydney NSW 2000.
  • Go inside the building: No 10, Beverly Street, PlanetG3 Office.

This now establishes your physical network in the simulated PlanetG3 office premises.

Make sure that you regularly save your file so that you do not lose any of your work.

Section 2. Install network

In this section you will be installing computer and other hardware, according to network design and industry standards, using your knowledge of relevant installation and configuration tools.

For this step you need to refer to your previously prepared PlanetG3 Network design.

Step 1.3: Install network

To install the network, do the following;

  1. Move the switch, server and backup device into the PlanetG3 server room closet.
  2. Connect devices in the network, using your selected cable types, according to your PlanetG3 Network Design.
  3. Click on the Logical tab in the simulation file
  4. Name and label all devices according to your PlanetG3 Network design.
  5. Connect the wireless router (WRT300N) it to the internet connection through the DSL modem provided by the ISP

Hint: You can create bend points on the cables by just clicking on the cable and choosing Create BendPoint.

Take a video recording (or screenshots) of the above steps and paste them in the following table.

Note:

  • If taking screenshots use a tool such as SnipIT to take a screenshot of only the part of the screen required.
  • If the activity is video-recorded, upload the video to a share service and paste the share link in the table below. Follow the Video recording instructions (pdf).

Part 2: Configure network

In this step you will be configuring computer and other hardware according to network design and industry standards, using your knowledge of relevant installation and configuration tools.

For this step you need to refer to your previously prepared PlanetG3 Network design.

Step 2.1: Configure network

Configure the network according to following settings provided in the Network configuration table. These are based on your PlanetG3 Network design.

Table 2 Network configuration

Device

Configuration requirements

Wireless Router

· DHCP

· Security – SSID: PlanetG3-Wifi, Mode: WAP2, Encryption: AES, SSID: Disabled

Workstations

· Automatic IP addresses within desired IP address range

Wireless Devices (Laptops and Tablets)

· Automatic IP addresses within desired IP address range

Server

· Static IP addresses according to planned IP address scheme

· Host PlanetG3 intranet website. The website should have the title “Welcome to PlanetG3 Intranet Site

· File sharing enabled

· Email services enabled

Backup

· Static IP addresses according to planned IP address scheme

Printer

· Static IP addresses according to planned IP address scheme

Take a video recording or, if you taking screenshots of the above steps and paste them in the following table.

Note:

  • If taking screenshots use a tool such as SnipIT to take a screenshot of only the part of the screen required.
  • If the activity is video-recorded, upload the video to a share service and paste the share link in the table below. Follow the Video recording instructions (pdf).

Part 3: Test network

In these sections you will be troubleshooting client-side connectivity in your network using appropriate networking settings to review relevant network tools. You will need to test network settings to ensure the network is functioning according to specification. You will also need to resolve problems identified in the testing process.

For these steps you need to refer to your previously prepared PlanetG3 Network design.

Section 1. Troubleshoot client-side wired connectivity

Step 3.1: Test wired connectivity

Use the ping command to test wired connectivity between connected network devices according to the requirements in your PlanetG3 Network design.

This testing will include the following connections:

  • Each workstations to the server
  • Each workstations to the printer

Use the following table to methodically verify and document connectivity between each network device. Add rows to the table as required.

Table 3 Wired network devices connectivity tests

From device

To device

IP Address

Ping results

Step 3.2: Record the troubleshooting process and configuration changes

Take corrective action to establish wired connectivity if a test fails. Record this in the troubleshooting log below.

Use this log to document your actions and results during the troubleshooting process. List the steps you took to gather information and, as you progress, record your thoughts as to what you think the problem might be and what actions you took to correct the problems. You may also provide evidence by using screenshots. Add rows to the table as required.

Table 4 Troubleshooting log

Device

Problem, actions and results

Section 2. Troubleshoot client-side wireless connectivity

Step 3.3: Test wireless connectivity

Use the ping command to test wireless connectivity between connected network devices according to the requirements in your PlanetG3 Network design.

This testing will include the following connections:

  • Each wireless device (laptops and tablets) to the server
  • Each wireless device (laptops and tablets) to the printer

Use the following table to methodically verify and document connectivity between each network device. Add rows to the table as required.

Table 5 Wireless network devices connectivity tests

From device

To device

IP Address

Ping results

Step 3.4: Record the troubleshooting process and configuration changes

Take corrective action to establish wireless connectivity if a test fails. Record this in the Troubleshooting Log below.

Use this log to document your actions and results during the troubleshooting process. List the steps you took to gather information and, as you progress, record your thoughts as to what you think the problem might be and what actions you took to correct the problems. You may also provide evidence by using screenshots. Add rows to the table as required.

Table 6 Troubleshooting log

Device

Problem, actions and results

In the following sections you will be testing installed software and hardware using available networking tools to ensure components function as expected. The software you are testing is the web browser.

Section 3. Test installed software

Step 3.5: Test intranet access

Ensure that each devices can connect to the PlanetG3 intranet by typing http://planetg3.local in the browser. This testing will include the following devices:

  • Each wired workstations
  • Each wireless devices, including laptops and tables.

Use the following table to methodically verify and document access to the PlanetG3 intranet by each network device. Include a scaled-down screenshot confirming the access was successful. Add rows to the table as required.

Table 7 Intranet access tests

Device

Result

Step 3.6: Record the troubleshooting process and configuration changes

Take corrective action to establish intranet access if a test fails. Record this in the troubleshooting log below.

Use this log to document your actions and results during the troubleshooting process. List the steps you took to gather information and, as you progress, record your thoughts as to what you think the problem might be and what actions you took to correct the problems. You may also provide evidence by using screenshots. Add rows to the table as required.

Table 8 Troubleshooting log

Device

Problem, actions and results

Step 3.7: Test internet access

Ensure that each devices can connect to the internet by typing http://www.google.com in the browser. This testing will include the following devices:

  • Each wired workstations
  • Each wireless devices, including laptops and tables.

Use the following table to methodically verify and document access to the internet by each network device. Include a scaled-down screenshot confirming the access was successful. Add rows to the table as required.

Table 9 Internet access tests

Device

Result

Step 3.8: Record the troubleshooting process and configuration changes

Take corrective action to establish internet access if a test fails. Record this in the troubleshooting log below.

Use this log to document your actions and results during the troubleshooting process. List the steps you took to gather information and, as you progress, record your thoughts as to what you think the problem might be and what actions you took to correct the problems. You may also provide evidence by using screenshots. Add rows to the table as required.

Table 4 Troubleshooting log

Device

Problem, actions and results

Part 4: Secure network

Step 4.1: Apply security features

In this step you will be applying specific protection using identified security features to protect against possible network attacks.

For this step you need to refer to your previously prepared PlanetG3 Network design.

Configure the wireless router to use beacon broadcasting, secured connection mode and encryption as follows:

Table 11 Network configuration

Device

Configuration requirements

Wireless Router

· SSID: PlanetG3-Wifi

· SSID: Disabled

· Mode: WAP2

· Encryption: AES

Take a video recording (or screenshots) of the above steps and paste them in the following table.

Note:

  • If taking screenshots use a tool such as SnipIT to take a screenshot of only the part of the screen required.
  • If the activity is video-recorded, upload the video to a share service and paste the share link in the table below. Follow the Video recording instructions (pdf).

Step 4.2 Troubleshoot security intrusion

In this step you will troubleshoot different types of security intrusion symptoms and issues in your network.

Scenario

It has been noted that there is a security risk associated with the FTP service on the server in the PlanetG3 network. Users are able to quickly work out how to log onto the FTP service and are then able to delete, modify, add and rename files.

This has caused great concern to PlanetG3 management as FTP is only supposed to be used to access and read archived files on the server. They believe this is a security risk as files could be lost or incorrectly modified.

They have asked that you investigate and update the FTP account settings on the server to eliminate or reduce the security risk.

Trouble shoot this problem on the PlanetG3 network and update the FTP service settings on the server to eliminate this risk.

Include screenshots and brief descriptions to provide evidence of your work in the table below.

Step 4.3 Security concepts and technology

In this step you will identify possible security concepts and technologies relevant to securing the network.

In the previous two steps (4.1 and 4.2), you used technology (router and server settings) to secure the network from possible network attacks.

Identify two specific technology setting changes that were made in any of the previous two steps. For each of these technology setting changes explain the relevant security concepts behind the change.

Use the following table for your answer. (Approx. 50 words)

Table 7 Security concepts and technology

Technology setting change

Security concept

Assessment checklist

The following checklist will be used by your assessor to mark your performance against the assessment criteria of your submitted packet tracer file. Use this checklist to understand what skills and/or knowledge you need to demonstrate in your submission. All the criteria described in the Assessment checklist must be met. The assessor may ask questions after the task has been submitted.

Table 12 Assessment checklist

STEP #

Instructions

S

U/S

Assessor comments

5.1.

Install and configure computer and other hardware according to network design and industry standards, using knowledge of relevant installation and configuration tools

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

5.2.

Troubleshoot client-side connectivity using appropriate networking settings to review relevant network tools

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

5.3.

Test installed software and hardware, using available networking tools to ensure components function as expected

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

5.4.

Test network settings to ensure network is functioning according to specification

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

5.5.

Resolve problems identified in testing process

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

5.6.

Apply specific protection using identified security features to protect against possible network attacks

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

5.7.

Troubleshoot different types of security intrusion symptoms and issues

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

5.8.

Makes decisions quickly and intuitively in familiar situations requiring immediate attention, drawing on past experience to identify key variables, consider possible implications of different courses of action and determine the best course of action

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

5.9.

Uses systematic, analytical processes in configuration and testing of network, setting goals, gathering relevant information, and identifying and evaluating options against agreed criteria

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

5.10.

Applies formal problem-solving processes when resolving network problems and troubleshooting symptoms and issues, breaking complex issues into manageable parts and identifying and evaluating several options for action

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

5.11.

Understands key principles and concepts that underpin the operation of digital systems and tools

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

5.12.

Install, configure and test the network according to client requirements

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

5.13.

Identify possible security threats and secure the network.

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

5.14.

Able to work in an environment that is safe and replicates the workplace where noise levels, production flow, interruptions and time variances are typical of those experienced in the systems administration and support field of work.

Assessors are to record their assessment in sufficient detail to demonstrate their judgement of the student’s performance against the criteria.

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