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Student Assessment Tasks
Assessment Task 1: Written Questions
Task summary
This is an open book test, to be completed in the classroom.
A time limit of 1.5 hours to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.
Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.
Assessment Task 1 Instructions
Provide answers to all of the questions below:
Assessment Task 2: Budget planning project
Task summary
This assessment task requires you, in the role of the Marketing Manager for King Edward VII College, to review the budget you have been assigned for the upcoming financial year and to participate in a meeting with the CEO to discuss and negotiate the budget.
You are then required to meet with your team to discuss the budget allocation for the year, as well as explain the key features of the company’s financial policy and procedures.
This assessment is to be completed in the simulated work environment in the RTO.
Required
Assessment Task 2 Instructions
Carefully read the following:
|
King Edward VII College has been operating for 5 years. The College is based in Melbourne CBD and has an additional campus in Sydney. The College offers a range of courses in management, marketing, human resources and international business. It currently has around has around 500 students enrolled across all of its courses. Courses are offered at all levels, from Certificate II to Graduate Diploma. King Edward VII College is very popular due to its competitive pricing structure, innovative teaching methods and state of the art facilities. The College currently employs 24 staff members that include the CEO, a Marketing Manager and Marketing Assistant, Promotions Officer, Human Resources Manager, Operations and Finance Manager, Administration Manager, Office Assistant, Receptionist, Academic Manager, Student Services Officer and approximately 14 trainers. As the Marketing Manager for the company, you are allocated a budget each year to spend on marketing. This year the budget you have been allocated is $25,000, which is approximately 10% of revenue. Your budget does not include salaries and wages of staff, which is accounted for through another cost centre. Your marketing plan for the year includes the activities below. The amounts in brackets are your cost projections for each activity:
You would also like to conduct a TV advertising campaign and have been quoted a price of $30,000 to run the campaign. As this is obviously well over the budget limit, you need to negotiate an increase in budget. In order to negotiate this increase, you will need to research and present an argument for using TV advertising and the benefits to the company. Put this item in your budget, but it can only remain in the budget if the CEO agrees to it. |
Complete the following activities:
As the Marketing Manager for King Edward VII College, you are required to develop a budget for marketing for the year. Review the case study information provided to you and, based on amounts allocated to each marketing activity, develop a marketing budget using the Marketing Budget Template to discuss at a meeting with the CEO.
Save this document as Draft Marketing Budget.
Prior to the meeting, you are also required to research the benefits of television advertising in order to present a case for an increase in budget. Make notes to assist you at the meeting.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and ask for an appointment to discuss it with them.
Attach your draft marketing budget to the email.
Your assessor will advise you of the time and date of the meeting.
The next part of the assessment requires you to participate in a meeting with the CEO (roleplayed by your assessor) to discuss the marketing budget. At the meeting, you will need to:
During the meeting, demonstrate effective communication skills including:
Following the meeting, revise your marketing budget to incorporate feedback from the CEO.
Save this document as Revised Marketing Budget.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment, and seek their feedback and ask for the place, date and time of the meeting with your team.
Attach your revised marketing budget to the email.
The final part of the assessment requires you to meet with your team to confirm the budget for the year.
You are also required to introduce the team to the company’s Finance Policies and Procedures, so revise this before the meeting, and write a short summery of it to share with your team.
At the meeting, you will need to:
During the meeting, demonstrate effective communication skills including:
Assessment Task 3: Monitor and control finances project
Task summary
Students must review budget figures and report on these as part of monitoring processes.
This assessment is to be completed in the simulated work environment in the RTO.
Required
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Assessment Task 3 Instructions
Carefully read the following:
The finance department of King Edward VII College has provided you with:
According to organisational policy, you are required to write a report on the College’s King Edward VII College financial forecasting for the financial year.
Note: that the company deems a standard variance in budgets of up to 5% acceptable.
Complete the following activities:
Enter the amounts in Marketing Expenditure into your budget under actual expenses.
Save this document as Actual Marketing Budget.
Your budget report should include:
Use the Marketing Budget Report Template to guide your work
Review the Campus Profit and Loss figures from the two campuses.
Your campus budget report should include:
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments.
Attach the following to your email:
Assessment Task 4 Cover Sheet
Debtor management project
Task summary
This assessment task requires you to review and evaluate financial management processes.
This assessment is to be completed in the simulated work environment in the RTO.
Required
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Instructions
Complete the following activities:
Analyse the information in the Aged Debtor Summary.
Note that the company’s usual terms are payment 14 days from invoice.
Research best practice debtor management and then write an Aged Debtor Report.
Your report should include:
Your aged debtor report should be approximately one-page long.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and seek their approval to implement best practice debtor management processes.
Attach your aged debtor report to the email.
Assume that the CEO advises that, in response to your recommendations, debtor management procedures should be developed and implemented in relation to customer invoices.
You are required to develop simple debtor management procedures for customer payments. It should include a range of simple steps from a friendly reminder to sending a formal letter of demand.
Your debtor management procedures should be approximately one-page long.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment.
Attach your debtor management procedures to the email.
Assume it is six months later and you are required to review a summary of current aged debts to determine the effectiveness of the implementation of the debtor management procedure. Review the Aged Debtor Monitoring Summary.
Compare it against the previous Aged Debtor Summary to determine the effectiveness of the procedure.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should summarise your findings regarding your analysis of the Aged Debtor Monitoring Summary.
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