BSBWOR502 Lead and manage team effectiveness

Learner Instructions 1

(Establish team performance plan)

Performance objective

For this task, you will demonstrate the skills and knowledge required for establishing a team performance plan.

Assessment description

In response to a simulated business scenario, you will build a work team, help assign responsibilities for a team project, develop a performance plan, and support team members to carry out assigned responsibilities. You will develop and propose strategies to ensure each team member participates in the project planning and develops policies and procedures for carrying out teamwork.

Procedure

  1. Review the simulated workplace information for Apparel Brands Pty Ltd in Appendix 1.
  2. In consultation with your assessor:
    1. form a team
    2. agree to meet to discuss team objectives and develop performance plans for each team member.
  3. Prepare to work with your team and complete the following:
    1. Consider several strategies to ensure each team member has input into the planning process.
    2. Consider several ideas for policies to ensure team members take responsibility for own work.
    3. Consider team goals and how team can achieve goals.
    4. Consider strategies for gaining consensus among your team.
    5. Consider group behaviour and how best to present your ideas and work effectively within the group.
    6. Review the third-party report in Appendix 3 to ensure that you are familiar with the team performance expectations.
    7. Prepare to take notes to provide evidence of team meeting.
  4. In team meeting, consult to establish ground rules for teamwork:
    1. propose and agree on strategies for ensuring participation of team members
    2. develop policy and procedures to ensure team members take responsibility for own work; these should contain ground rules for group work to ensure fairness and high performance.
  5. Discuss and determine team goals and how goals can be achieved.
  6. Referring to the task requirements in Appendix 1, assign and agree on responsibilities to achieve team goals:
    1. Determine outcomes, outputs and KPIs for each team member – for example, determine agreed responsibilities, quality standards and how performance quality or achievement of tasks will be measured, i.e. number of pages of research, number of network contacts, number of credible sources, hours spent on research, number of coaching sessions conducted to improve performance of other team members, number of inputs into team meetings.
    2. Ensure work is fairly distributed among team members.
  7. Determine and agree on specific duties to support team members with assigned responsibilities.
  8. Using the template provided in Appendix 2, develop an individual performance plan in consultation with your team to help achieve team goals:
    1. Include your support duties in your individual performance plan.
    2. Your performance plan should be at least three pages long.

Note: Together, all individual performance plans must achieve all team goals.

  1. Ensure each team member completes the third-party report, included in Appendix 3, to provide evidence on your team performance.
  2. Meet with your assessor to discuss your participation in team activities.
  3. Submit all documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.

Specifications

You must submit:

  • detailed performance plan (three pages)
  • team policy and procedures
  • notes from team meeting/s
  • third-party reports from each team member.

Your assessor will be looking for:

  • planning and organisational skills to consult and develop individual performance plans in team environment
  • evidence of knowledge of group dynamics
  • knowledge of strategies for gaining consensus
  • knowledge of how to support team members to achieve goals through coaching, mentoring, training etc.

Appendix 1: Apparel Brands Pty Ltd

Apparel Brands, founded in 1901, is an Australian based manufacturer and distributor of generic clothing and footwear. The company takes orders from retailers and supplies retailers with clothing products that have been manufactured to retailers’ specifications. These clothing products are then sold to consumers under the retailers’ various brands.

Recently, Apparel Brands has found its market share in decline due to a strong Australian dollar and increased overseas competition. In addition, labour costs are eating into profit margins. Trends in the Australian textile industry suggest that the company, although it is in a strong financial position now, will struggle to make a profit within two years.

To ensure the continued existence of Apparel Brands, the company has embarked on a bold new strategic direction:

  • develop own brands and product range and sell direct to consumers
  • leverage e-commerce opportunities to reduce distribution costs and increase profit margins.

Company vision: In the next five years, Apparel Brands will establish a range of innovative and exciting online clothing brands and help secure a future for Australian clothing manufacturing.

Assessment Task 1

Your team has been charged with the task of identifying an e-commerce opportunity for Apparel Brands and developing a proposal to put to the board of directors. For example, your team could decide to propose setting up an online business in which customers design their own custom t-shirts.

Your budget for setting up the e-commerce venture is $30,000.

For your proposed e-commerce venture, your team will need to determine:

  • Value proposition: What will you offer consumers? What products? What price? What quality? How will the products benefit your customers?
  • Who your target market is: What are the characteristics of the people who will buy your products? What do they need or desire?
  • How you will gather necessary information for setting up the venture?
  • Who you will consult or network with to benefit from others’ expertise?
  • What steps you will need to take to set up the e-commerce venture? This will range from website design, to ensuring a system for payment, to establishing an online presence through web search engines, etc.
  • How you will determine the benefit to Apparel Brands: What is the benefit?

Reduced costs? Increased productivity?

  • How you will determine cost?

Once you have determined the above requirements, your team will need to plan specific activities to carry out in order to obtain the required information for your proposal. Assign tasks to each team member. Consult with each member of the team to develop individual performance plans.

Important reference: For information on setting up e-commerce opportunities and example case studies refer to <http://www.digitalbusiness.gov.au>.

Appendix 2: Performance plan

Action 1

Action 2

Action 3

Description

Dependencies

Timeline

Responsibility

Resources

Review dates

Measurement: KPI; Outcome

Appendix 3: Third-party report

Assessment 1 – Third-party report for candidate:

Did the candidate propose and agree on strategies for ensuring participation of team members?

Y / N

Describe how:

Did the candidate help develop policy and procedures to ensure team members take responsibility for own work?

Y / N

Describe how:

Did the candidate work with group to determine common understanding of organisational requirements and team goals?

Y / N

Describe how:

Did the candidate work with group to determine and agree on specific duties to support team members with assigned responsibilities?

Y / N

List the candidate’s support duties:

Did the candidate demonstrate knowledge of group behaviour and how to gain consensus and work within groups to enhance team effectiveness?

Y / N

Diploma Universities Assignments

Laureate International Universities Assignment

Holmes Institute Assignment

Tafe NSW

Yes College Australia

ACC508 Informatics and Financial Applications Task 2 T2, 2019

ACC512 Accounting

ACC520 Legal Regulation of Business Structures Semester 2, 2019

ACCT20074 Contemporary Accounting Theory Term 2 Assessment 3

AERO2463 Computational Engineering Analysis : Assignment 4

B01DBFN212 Database Fundamentals Assessment 1

BE01106 - Business Statistics Assignment

BFA301 Advanced Financial Accounting

BFA504 Accounting Systems Assessment 3

BSB61015 Advanced Diploma of Leadership and Management

BSBADV602 Develop an Advertising Campaign

BSBCOM603 Plan and establish compliance management systems case study

BSBCOM603 Plan and establish compliance management systems Assessment Task 1

BSBCOM603 Plan and establish compliance management systems Assessment Task 2

BSBCOM603 Plan and establish compliance management systems Assessment Task 3

BSBFIM501 Manage Budgets And Financial Plans Assessment Task 1

BSBHRM602 Manage Human Resources Strategic Planning

BSBINM601 Manage Knowledge and Information

BSBWOR501 Assessment Task 3 Plan Personal Development Plan Project

BSBMGT517 Manage Operational Plan

BSBWHS521 Ensure a Safe Workplace For a Work Area

BSBWRK510 Manage employee relations

BUSS1030 Accounting, Business and Society

CAB202 Microprocessors and Digital Systems Assignment Help

CHC40213 Certificate IV in Education Support

CHCAGE001 Facilitate the empowerment of older people

CHCAGE005 Provide support to people living with dementia

CHCCCS023 Support independence and wellbeing

CHCCCS025 Support relationships with carers and families

CHCCOM005 Communicate and CHCLEG001 Work Legally Ethically

CHCDIS002 Follow established person-centred behaviour supports

CHCECE019 Early Childhood Education and Care

CHCHCS001 Provide home and community support services

COMP10002 Foundations of Algorithms

COMP90038 Algorithms and Complexity

COSC2633/2637 Big Data Processing

COSC473 Introduction to Computer Systems

CPCCBC5011A Manage Environmental Management Practices And Processes In Building And Construction

CPCCBC5018A Apply structural Principles Medium rise Construction

CSE3OSA Assignment 2019

ELEC242 2019 Session 2

ENN543 Data Analytics and Optimisation

ENN543 Data Analytics and Optimisation Semester 2, 2019

FINM202 Financial Management Assessment 3 Group Report

Forensic Investigation Case Assignment ECU University

HA2042 Accounting Information Systems T2 2019

HC1010 Holmes Institute Accounting For Business

HC2112 Service Marketing and Relationship Marketing Individual Assignment T2 2019

HC2121 Comparative Business Ethics & Social Responsibility T2 2019

HI5002 Holmes Institute Finance for Business

HI5003 Economics for Business Trimester 2 2019

HI5004 Marketing Management T1 2020 Individual Report

HI5004 Marketing Management T1 2020 Group Report

HI5004 Holmes Institute Marketing Management

HI5014 International Business across Borders Assignment 1

HI5014 International Business across Borders

HI5017 Managerial Accounting T2 2019

HI5017 Managerial Accounting T1 2019

HI5019 Tutorial Questions 1

HI5019 Strategic Information Systems for Business and Enterprise T1 2020

HI5019 Holmes Institute Strategic Information Systems T2

HI5019 T2 2019

HI5019 T1 2019

HI5020 Corporate Accounting T3 2019

HI5020 Corporate Accounting T2 2019

HI6005: Management and Organisations in a Global Environment

HI6006 Tutorial questions

HI6006 Competitive Strategy Individual T1 2020

HI6006 Holmes Institute Competitive Strategy

HI6006 Competitive Strategy T3 2019

HI6007 Statistics for business decisions

HI6007 Assessment 2 T1 2020

HI6007 T1 2019

HI6008 T2 2019

HI6008 Holmes Institute Research Project

HI6025 Accounting Theory and Current Issues

HI6026 Audit, Assurance and Compliance Assignment Help

HI6026 Audit, Assurance and Compliance

HI6027 business and corporate law tutorial Assignment T1 2021

HI6027 Business and Corporate Law T3 2019

HI6027 Business and Corporate Law T2 2019

HI6028 Taxation Theory, Practice and Law T2 2021

Hi6028 taxation theory, practice and law Final Assessment t1 2021

HI6028 Taxation Theory, Practice and Law T2 2019

HI6028 Taxation Theory T1 2019

HI6028 Taxation Law Holmes

HLTAAP001 Recognise healthy body systems

HLTWHS002 Follow safe practices for direct client care

HOTL5003 Hotel Property and Operations

HPS771 - Research Methods in Psychology A

HS2021 Database Design

ICTICT307 Customise packaged software applications for clients

IFN619 Data Analytics for Strategic Decision Makers

INF80028 Business Process Management Swinburne University

ISY2005 Case Assignment Assessment 2

ISYS326: Information Systems Security Assignment 2, Semester 2, 2019

ITAP3010 Developing Data Access Solutions Project

ITECH1103- Big Data and Analytics – Lab 3 – Working with Data Items

ITECH1103- Big Data and Analytics Assignment Semester 1, 2020

ITECH 5500 Professional Research and Communication

Kent Institute Australia Assignment

MA5830 Data Visualisation Assignment 2

MGMT7020 Project Management Plan

Mgt 301 Assessment 3

MGT215 Project Management Individual Assignment

MIS102 Data and Networking Assignment Help

MITS4002 Object Oriented Software Development

MITS5002 Software Engineering Methodology

MKT01760 Tourism Planning Environments Assessment 4

MKT01760 Tourism Planning Environments

MKT01906 International Tourism Systems

MKT5000 Marketing Management S2 2019

MNG03236 Report Writing SCU

MRE5003 Industrial Techniques In Maintenance Management Assignment 4

MRE5003 Industrial Techniques In Maintenance Management Assignment 3

MRE5003 Industrial Techniques In Maintenance Management

Network Security and Mitigation Strategies Answers

NIT2213 Software Engineering Assignment

NSB231 Integrated Nursing Practice Assessment Task 1

Science Literacy Assessment 4

SIT323 Practical Software Development T 2, 2019

SIT718 Using aggregation functions for data analysis

SITXCOM002 Show Social and Cultural Sensitivity

TLIL5055 Manage a supply chain

TLIR5014 Manage Suppliers

USQ ACC5502 Accounting and Financial Management

UTS: 48370 Road and Transport Engineering Assessment 2

CHCAGE001 Facilitate the empowerment of older people

CHCAGE005 Provide support to people living with dementia

CHCCCS011 Meet personal support needs

CHCCCS015 Provide Individualised Support

CHCCCS023 Support independence and wellbeing

CHCCCS025 Support relationships with carers and families

CHCCOM005 Communicate and work in health or community services

CHCDIS001 Contribute to ongoing skills development

CHCDIS002 Follow established person-centred behaviour supports

CHCDIS003 Support community participation and social inclusion

CHCDIS005 Develop and provide person-centred service responses

CHCDIS007 Facilitate the empowerment of people with disability

CHCDIS008 Facilitate community participation and social inclusion

CHCDIS009 Facilitate ongoing skills development

CHCDIS010 Provide person-centred services

CHCDIV001 Work with diverse people

CHCHCS001 Provide home and community support services

CHCLEG001 Work legally and ethically

CHCLEG003 Manage legal and ethical compliance

HLTAAP001 Recognise healthy body systems

HLTAID003 Provide First Aid

HLTHPS007 Administer and monitor medications

HLTWHS002 Follow safe work practices for direct client care

Assignment 2 Introduction to Digital Forensics

MGT603 Systems Thinking Assessment 1

MGT603 Systems Thinking Assessment 2

Hi5017 Managerial Accounting T1 2021

HI6028 Taxation Theory, Practice and Law T1 2021

OODP101 Assessment Task 3 T1 2021

ITNE2003R Network Configuration and Management Project

Australia Universities

ACT

Australian Catholic University

Australian National University

Bond University

Central Queensland University

Charles Darwin University

Charles Sturt University

Curtin University of Technology

Deakin University

Edith Cowan University

Flinders University

Griffith University

Holmes Institute

James Cook University

La Trobe University

Macquarie University

Monash University

Murdoch University

Queensland University of Technology

RMIT University

Southern Cross University

Swinburne University of Technology

University of Adelaide

University of Ballarat

University of Canberra

University of Melbourne

University of Newcastle

University of New England

University of New South Wales

University of Notre Dame Australia

University of Queensland

University of South Australia

University of Southern Queensland

University of Sydney

University of Tasmania

University of Technology Sydney

University of the Sunshine Coast

University of Western Australia

University of Wollongong

Victoria University

Western Sydney University

Year 11 - 12 Certification Assignment

Australian Capital Territory Year 12 Certificate

HSC - Higher School Certificate

NTCE - Northern Territory Certificate of Education

QCE - Queensland Certificate of Education

SACE - South Australian Certificate of Education

TCE - Tasmanian Certificate of Education

VCE - Victorian Certificate of Education

WACE - Western Australia Certificate of Education