Human Resource Management – Levels Of Conflict

Levels of Conflict

• Irritation, The problems or difficulties are not significant; you could do without them but they are not easily ignored.

• Annoyance, The problems bring a growing frustration, level by level, stress begins to increase and difficulties are expected. Objections are usually voiced logically.
• Anger, The problems bring strong feelings of injustice, hurt and enmity. Objections start being voiced emotionally, leading to create dissatisfaction and trouble to both the parties.
• Violence, Objections are expressed physically because they think argument using words has been to no avail - people walk off the job, go on strike, abuse the product, etc.

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