Human Resource Management – Levels Of Conflict
Levels of Conflict
- Irritation, The problems or difficulties are not significant; you could do without them but they are not easily ignored.
- Annoyance, The problems bring a growing frustration, level by level, stress begins to increase and difficulties are expected. Objections are usually voiced logically.
- Anger, The problems bring strong feelings of injustice, hurt and enmity. Objections start being voiced emotionally, leading to create dissatisfaction and trouble to both the parties.
- Violence, Objections are expressed physically because they think argument using words has been to no avail - people walk off the job, go on strike, abuse the product, etc.