CHCLEG001 Work Legally and Ethically Disability

CHCLEG001 Work Legally and Ethically - Disability


This Student Assessment Booklet-I includes Task 1 for assessment of CHCLEG001 Work legally and ethically


This unit requires that you complete 3 assessment tasks. You are required to complete all tasks to demonstrate competency in these units.

Assessment Task

About this task

Assessment Task 1: Written questions

You must correctly answer all questions.

Assessment Task 2: Roleplays

There are two role plays in this task.

You are to demonstrate the required skills and knowledge for each scenario.

Assessment Task 3: Project – Workplace improvements

For this task you are required to:

§ identify two workplace practice improvements

§ write a letter/email to propose the two suggestions for improvement

§ meet with your supervisor to discuss your proposal

§ write a short report to record the outcomes of your meeting.

Supporting resources

You may like to look at the following websites, books, and documents for more information about the topics related to this unit:

  • Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.
  • Croft, H 2013, The Australian Carer3rd edn, Pearson Australia, Frenchs Forest, NSW.


The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

  • completed workplace activities in accordance with legal and ethical requirements in at least 3 different situations
  • developed appropriate responses to at least 3 different legal or ethical issues relevant to the work role
  • identified and communicated at least 2 potential work practice improvements designed to enhance workplace responsiveness to legal and ethical requirements


The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. This includes knowledge of:

  • legal and ethical considerations (international, national, state/territory, local) for people working in the community services and health context, how they are applied in organizations, how these impact individual workers, and the consequences of breaches:
  • children in the workplace
  • codes of conduct
  • codes of practice
  • complaints management
  • continuing professional education
  • discrimination
  • dignity of risk
  • duty of care
  • human rights
  • Universal declaration of human rights
  • relationship between human needs and human rights
  • frameworks, approaches, and instruments used in the workplace
  • informed consent
  • mandatory reporting
  • practice standards
  • practitioner/client boundaries
  • privacy, confidentiality, and disclosure
  • policy frameworks
  • records management
  • rights and responsibilities of workers, employers, and clients
  • industrial relations legislation relevant to employment conditions of the role
  • specific legislation in the area of work – objectives and key components
  • work role boundaries – responsibilities and limitations
  • work health and safety
  • interrelationships, similarities, and differences that may exist between legal and ethical frameworks
  • legal issues in the context of the work role:
  • type of legal issues that arise
  • ways to respond
  • ethical practice in the context of the work role:
  • type of ethical issues that arise
  • ways to respond
  • workplace policies, procedures, and protocols:
  • how they are/should be developed
  • processes for review, including consultation and mechanisms for input


Task summary:

§ This is an open book test – you can use the Internet, textbooks, and other documents to help you with your answers if required.

§ You must answer all questions correctly.

§ Write your answers in the space provided.

§ If you need more space, you can use extra paper. All extra pieces of paper must include your name and the question number/s you are answering.

§ You may like to use a computer to type your answers. Your assessor will tell you if you can email them the file or if you need to print a hard copy and submit it.

What do I need in order to complete this assessment?

  • Access to textbooks and other learning materials.
  • Access to a computer and the Internet (if you prefer to type your answers).

When do I do this task?

  • You will do this task in your own time.
  • Write in the due date as advised by your assessor:

what do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the following:

  • Answer the questions that were incorrect in writing.
  • Answer the questions that were incorrect verbally.

Question 1

What are the Australian Privacy Principles and what do they cover?

Question 2

Provide an example to explain informed consent.

Question 3

Provide three examples of how you would protect client or customer information.

Question 4

a. What is the Universal Declaration of Human Rights? Who uses this?

b. What is meant by ‘human needs’? What are the basic needs?

c. What is meant by ‘human rights'?

d. What is the relationship between human needs and human rights?

e. List at least 5 types of frameworks, approaches, or instruments used in a disability care workplace to ensure human rights are met?











Question 5

Bridgette, a registered nurse, is being harassed by a male senior staff member, Alex. He constantly mocks her because she is overweight. Bridget works with Alex on a daily basis and he constantly make jokes and comments about the quality of her work. He also mocks her when she has to do any physical tasks – saying she will probably have a heart attack because she is so fat. When an opportunity to take on a project comes up Alex tells Bridgette that she should not attempt to apply for it because she wouldn’t be fit enough to do the job.

a. What legislation and policies are being breached and why?

b. Describe an effective complaints management process that Bridgette could follow if she wanted to formally lodge a complaint. (Provide a step-by-step process.) 

Question 6

a. Describe the difference between a code of conduct and a code of practice.

Code of conduct:

Code of practice:

b. Name two codes of practice that a health and community services worker would work under.





Question 7

80-year-old Mr. Johnson has a progressive neurological disease and is rapidly declining in his overall state of health and wellbeing, although he is still able to function at a functional capacity. His doctors have informed Ellen, his daughter, that she needs to move him into a better care facility that is able to strictly monitor her father on a daily basis.

Ellen suggests this as an option to her father, however, he is adamant that he can continue living in his own home with minor support. His doctors consider this unsafe for Mr. Johnson, but he feels strongly about his decision and refuses to change his mind.

Ellen is not comfortable with her father’s decision and advises his doctors that he will be moving to the recommended facility the following Friday.

On Friday morning Mr. Johnson is taken unwillingly to the care facility.

Would you consider Ellen’s choices unlawful? Explain your answer.

Question 8

The following table briefly describes each of the legal and ethical considerations, their importance in the health and community services area, and a possible consequence of a breach of each.

Legal and
ethical matter

Brief description

Importance in health and community services

Consequence of breach

Standards of practice


Duty of care


Work role boundaries


Hazard identification and risk assessment


Conflict of interest


Mandatory Reporting


Question 9

Harry is working in Home and Community Care. One of the clients, Arnold has taken a liking to Harry as he reminds him of his son. He often gives Harry small presents and has now offered to pay for a season ticket to the football (they both follow the same team).

a. What should Harry consider before he accepts this gift?

b. List 3 other examples of when the boundaries of a care worker and client may be breached.







Question 10

a. Describe the relationship between legal and ethical frameworks.

b. Provide one example of a legal requirement

c. Provide one example of an ethical requirement.

Question 11

A client discloses to you in confidence that they are considering harming another person. Are you obliged to keep this matter to yourself due to confidentiality requirements? Why or why not? 

Question 12

Hilda comes into work very excited. ‘I’m so happy!’ she says, ‘I completed my Diploma of Community Services yesterday. I have been promised the certificate next week. Now I never have to study or learn anything new again!’

a. Do you think Hilda is right – that she will never have to learn anything new again? Explain your answer.

b. If Hilda wanted to continue with formal education to further her career in the community services industry, what are two other qualifications that Hilda could study?

Question 13

a. According to the Department of Health, what legislation and standards related to the care of people with disabilities?

b. According to the national standards for disability services, provide the title of each of the 6 standards and a brief description of what is required under each one

Standard No















Question 14

What legislation outlines your rights and responsibilities as an employee in a care facility? 

Question 15

a. When would you be required to update policies, procedures, and protocols in the workplace? Give 2 examples

b. How often should policies, procedures, and protocols be reviewed? What process would you follow? Who would you consult with?

Question 16

One of your clients is a child and you have noticed they have bruises all over them and you are concerned that they are being abused, what are your legal requirements?