What do we collect from our clients
Information we collect includes
Personal Identifiable entities like-
- IP address
- Phone number
- Email address
- Pages you visited before you were redirected to us.
- Time spent on the webpage
- Page views on website
- Date you visited
- Frequency of visit.
- Message history
How We Use Your Information?
We do not sell your data to any organization or any other third-party clients, data collected by us is only used by us to communicate with you and for our internal reporting. We acknowledge this with utmost sincerity. The information collected by us is secured and never disclosed, away from 3rd party marketing organisations. The data collected by us aids us by-
- Informing the customer about any changes to the site and iterations so presented, clearly stating the evolution and all the changes implied.
- Propriety information about the services offered by us and data is strictly shared with our tutor networks, without revealing your personal identifiable credentials.
- Any complaints and if they can be redressed.
- To contact you.
- To design the content and page as per your local preferences.
- To conduct transactions.
- To inform you about new services, deals and discounts.
- All email content and chat history and content that user shares with us
About Cookies and Other Tracking Technologies
Cookies are used by us exclusively for analytics, to facilitate payments and transactions and to facilitate login of the user during authentication process. The control for cookies is solely with user. User can opt for not receiving cookies, accepting cookies and to be informed when the cookies are granted.
Log files are maintained as a record of pages visited by the user, activity on the pages, time spent on a page, entry pages, exit pages and stream of clicks generated by the user. These are maintained alongside ISP data, IP addresses and location information. All of this information is collected and then stored collectively.
Communications happening between you and our agents including emailing us, one-on-one text chat, skype calling and video chat, phone call, your participation in a promotion scheme, your communication with us regarding employment opportunities for tutorship is disclosed under use of services and terms and conditions. And your reviews.
Automatically Collected Information About Your Activity
Information about your IP address, pages you visited, activity on pages, time spent on pages, pages of entry, pages of exit.
Our website has a front face for testimonials of services customers. With your consent we post testimonials and endorsements. If you want to update, delete or post your testimonial you can contact us at email@example.com.
Third party services
Interface, services and some content is provided by third party services like chat software and PayPal, google mail/ email, google analytics, mailChimp, Send blaster, yahoo and Bing webmaster.
Right to forget
If you want to delete all associated activities and data you have provided will be deleted by us upon the user’s request within 14days of request being raised. To request removal of all associated activities, contact us at firstname.lastname@example.org.