You are required to examine and review the MacVille policy and procedure documents (in the additional resources of your Student Workbook) to determine the shortfalls between required sustainable practices and documented approaches to the same.
In doing this you will need to review current usage of resources to gain an understanding of potential for recommending change to organisational practices. After evaluation of this information, you will need to outline revised policy documents for MacVille together with a description of the approaches that can be taken to implementation of the revised policy documents.
Review the case study information provided (attached), policy and procedure documents (in the Appendices of your Student Workbook) and legislative and regulatory documents that describe compliance requirements for the business sector.
Seamus MacVille, the Business Manager of MacVille Enterprises has reviewed some of MacVille’s operations and has observed that resource use in the head office is not aligned with sustainable work practices being promoted by the Sustainability Team. He realises that this is at least partly due to existing MacVille policy and procedure documents not reflecting current business sector requirements. Some of the initiatives Seamus wants to see implemented include:
New environment approach for MacVille
January 18, 2014
Mary Belucci – Business Manager
The Steering Committee at MacVille Enterprises have today released information about a new direction the company is taking. MacVille is instituting a new work team within their head office with the objective of assisting MacVille to become a leading practitioner in triple bottom line sustainable practices within the coffee industry.
The team will be tasked to review work practices within all of MacVille’s activities, especially the coffee buying, roasting and coffee shops. They will be required to develop best practice models to increase sustainability practices across the organisation. This will involve training and educating all staff through use of internal professional development opportunities, newsletters and other similar approaches.
The work team is also required to develop materials to inform and educate clients and the general community about MacVille’s sustainable activities and encourage participation in activities and practices that lead to better environmental outcomes.
MacVille will be recruiting internal and external (yet to be advertised) staff to fill places in the new work team, and will require individuals capable of working within a team to investigate and solve problems. Vital to this team will be the inclusion of a highly skilled individual capable of reviewing highly technical documents and consequently developing plain language internal memos and external publicity materials.
{end of press release}
Task 1
MacVille enterprise is Melbourne CBD café that was established in July 2009 by and managed by Seamus MacVille. Their mission is to provide a unique and compelling café experience that includes high quality, fair trade coffee, hot and cold gourmet food and beverages and consistent high level of fast, confident and friendly service. The business plan is developed to lead the organization to be one of the leaders in sustainability coffee and café within five-year time.
However, Seamus MacVille, the business manager of MacVille enterprises has reviewed MacVille’s operations and has observed that resource use in the head office and the shops is not aligned with the sustainable work practices being promoted by the Sustainability team. Eventually, this report aims to analyse the company’s sustainability practices and implement strategies. It focuses on the triple bottom line of the sustainability spectrums that are environmental, economic and socio-political.
(Refer to chart in Appendix A for the MacVille’s sustainability practices)
MacVille’s existing policy and procedure documents do not reflect the current business sector requirements. The expenses are reported (Appendix B) and shows that water and electricity are low cost expenses. They may not need any attention but the business manager wants to implement some initiatives to sustain the environment by reducing the use of air-conditioning and use dual flush toilets. The expenses report also states the high cost areas that need to be reduced for sustainability. There are steps to take determine the shortfalls between required sustainable practices and documented approaches to the same.
The objectives of this document are:
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Procedure
Task 1 – Case study question
Q1 Answer
A list of MacVille’s policies and procedures can be found in Appendix C.
There are policies and procedures that are relevant to sustainable practices. These policies and procedures are:
All these policies relate to the sustainable practices in term of environmental, economic and socio-political. Anti-discrimination and Workplace Health Management are some of the socio-political initiatives that have laws and legislation to be complied with by the organization. Risk management indicates areas where the economic could be impacted by injury or ineffective performance. These risks must be resolved to prevent any loss or damage to the business. However, the manager also notices there is not enough environment control for conserving resources. Therefore, some recommendations have been provided to the team to implement these inanities. These are comprised of:
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Other documents that can be used to implement these process can be based on:
Q2 Answer
In this report, the most concern issue is to conserving the energy. The best practice of energy saving is provided by Bolton (Practical Sustainability, 2015):
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Q3 Answer
A review based on the current usage of resources is conducted to gain an insight of potential of changes to organizational performances. MacVille previously reviewed the operations and the results were the resource usage was not aligned with the sustainability practices. The expenses report shows the water and electricity usage are within the acceptable range. However, it is considerably high according to Seamus MacVille. It could cost the business in the long term. Therefore, new implementation is needed to minimize the cost at minimum allowance. This includes the air-conditioners and lighting system reconfiguration.
Furthermore, the rate of water, sewerage and electricity is low when compared to the Photocopier and Printer and wastage. The high wastage is the result of ineffective recycle system. More recyclable paper is used, less waste could be expected. MacVille is considered to be disadvantage on the waste removal service in both recycle and general rubbish. Therefore, enhance the photocopier or limit the use of normal toner and paper may be the solutions. Meanwhile, better waste system could be implemented within the firm to reuse the paper sources and maintain the expense economically and environmentally.
Reviewing the MacVille press release, the new policy to form the new work team is a great idea. However, there is missing of affirmative action. Eventually, the executive of problem solving and identify is difficult to proceed. Moreover, the training sections carried out by the team is insufficient. It leads to the unsuccessful achievement of energy saving. For
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example, one of the new team policies is to encouraging the last staff member leaving each day to turn the air-conditioning off. However, it is barely done since how the staffs know whenever he or she will be the last one exit the building. It must be a procedure for the staff to follow to prevent all conditioners is left running 24 hours per day. On the other hand, for the affirmative action policy, there is no section for the energy saving. It means the energy saving is the organizational responsibility not the employee’s.
Q4 Answer
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