“A good boss is a good leader” so goes the saying. Likewise, a manager is an effective figurehead who is supposed to reinforce throughout the operations handled by him following the mission and the vision of any organization. He is the primary liaison between the employees, other leadership figures and the customers of the organization. The aim of this project is to understand the functioning of any management and how effective is a good culture to evolving of the organization. The project also aims at explaining various cause and effect of the actions that is usually undertaken by management in its day to day functioning. It shall also highlight common communication errors leading to the company’s underperformance. Various references drawn from third party resources, mainly journals, web publications have been referred to collect and present the examples to understanding and portraying the justifications of the answers for the tasks at hand.
A manager of the company would be tasked with specific duties all the time and complex responsibilities in line with the mission and vision of the organization. There would, however; be four chief functions that would summarize his required skills sets to function effectively. They are:
In day to day functioning, any of these four factors take priority and sometimes even, all four can be play at same time simultaneously for effective functioning.
Management or organizational culture is the practices, perceptions and views shared by all employees of the organization. As McKinsey organization famously coined the phrase “how we do things around here” Different organizations breed or tolerate different cultures. Different culture types prevalent are – clan, adhocracy, and market or hierarchy culture. Some breed friendly work environment where the employee is empowered and involved, in some, the work environment is dynamic and creative. Some focus on getting things done and are task oriented and in some environments, things move according to procedures fixed, they are process centric (Kapucu & Hu, 2016). All in all, a strong culture is that where the core values set by the organization are believed by majority of the employees. Let us focus on work culture at Google Inc. When talking about Google, the symbol or the logo itself portrays its image of how it sees itself and how it wants the industry or the world to view it. In this case, it is colorful, simple and fun. Exactly what Google also does at its work places? It follows the 70/20/10 rule which emphasizes it shall work on its core business just 70% of the time. The employees are left to research, experiment, and get their hands dirty on to the fun things at their workspaces. It keeps them happy, satisfied and motivated (Brunk, 2016). The organizational structure at Google is regular where they only have functional heads for different value chain activities. Within each top-level activity, there is multi-dimensional structure where based on geography and market, small business units are created. This is what keeps them a global organization. This enables centralized planning to happen and simultaneously allows the small business units to take advantage of the flexibility and run as start-ups. Lastly, taking onto account, the power structure. Larry Page and Sergey Brin started the organization and still influence largely at leadership level. Their brilliancy reflects in filling the top positions by keeping an unbelievable balance between business and technical expertise. They have positions within the organization just to keep the employees motivated and encourage innovation, look out for new technology and make it available. Page & Brin take a token of $1 as their annual salary to send out the message to its employees that they are not there for the money rather long term success and performance of the organization. Culture has long been held responsible to bind the employees together in following and achieving the company goals and objectives and specifically for their long-term success. Beliefs flowing from top down and reflecting in organization level decisions and actions help bind more and more employees buy into the belief. If the employees keep the core mission at their heart at work, it helps the organization live its vision and mission in its identity and existence (Blok, Thijssen, & Pascucci, 2017). It overall helps close the feedback loop. This is essential in getting new talent from the market and retaining the present employees. This overall has a huge impact on training costs. By encouraging the employees to pursue their passion stay in the motivated environment stops them from quitting. Employees feel largely invested in their work and it increases their productivity and effectiveness (Hu & Shi, 2017). All this overall impact the brand image of the organization. Stronger culture helps build unique brand identities and leads to commercial success in the long run.
Poor workplace communication leads to underperformance of an organization. While at workplace, poor employee-employer relations, unfriendly environment makes employees unproductive and, unsatisfied, demotivated, inefficient and ineffective.
Some of the possible communication mistakes could be:
As pointed out above in the project, a business manager has the sole responsibilities of making use of all talents and resources in the organization, primarily human resources to gain a strong foothold of its strategic plans and objectives. While planning, organizing, leading and controlling are important to a company’s smooth functioning and keeping a check on its progress to attainment of the organizations goals and objectives; at the same time, maintaining culture of the organization itself is equally to be focused to keep the workforce motivated. To build a positive brand identity a good and strong management culture goes a long way. Communication slip ups should not be committed as they destroy eventually the organization’s long term performance. Interpersonal skills of a manager are hence crucial to success of the business. The manager sets the tone of the organization and its environment. It is therefore important for him to maintain good levels of communication within the organization for its long-term success.
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