You are required develop feedback register use the meeting

BSBCRT611

APPLY CRITICAL THINKING FOR COMPLEX PROBLEM SOLVING

Assessment Task 2: Project Error! Bookmark not defined.

Assessment for this unit

BSBCRT611 Apply critical thinking for complex problem solving describes the performance outcomes, skills and knowledge required to use advanced-level critical thinking skills in a professional context. This includes using methods of analysis, synthesis and evaluation.

Information for students

Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:

submit work which is original and, where necessary, properly referenced
submit a completed cover sheet with your work

	the maximum time allowed for completing this assessment task whether or not this task is open-book.

Describe how legislation may be applicable to workplace problems (provide an example as part of your answer).
Describe how organisational policies and procedures may be applicable to workplace problems (provide an example as part of your answer).

Method	Description
Interview	This method uses a formal or informal interview process to obtain information about a workplace issue (such as how a product is used). It asks relevant questions to relevant stakeholders and documents the answers.

Critical thinking technique	Description
Brainstorming	This method uses a group of people to think of as many solutions (even the crazy ones) in a predetermined time.

Complete the table outlining the different types of risk that may be associated with pursuing a complex issue in the workplace.

Type of risk	Description	Example
Strategic risk
Compliance risk
Financial risk
Operational risk

List three barriers to effective decision-making

Student’s name:
Did the student provide a sufficient and clear answer that addresses the suggested answer for the following?	Completed successfully?		Comments
	Yes	No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Task outcome:				Not satisfactory
Assessor signature:
Assessor name:
Date:

Assessment Task 2: Project

your learning resources and other information for reference
Project Portfolio template

review the advice to students regarding responding to written tasks in the Business Works Student User Guide
comply with the due date for assessment which your assessor will provide
avoid sharing your answers with other students.

Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for information on:

Complete the following activities:

Carefully read the following:

generate a range of solutions together with relevant stakeholders
evaluate and compare solutions to choose the best one

You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take are outlined below.

Project planning

Arrange a meeting with at least one stakeholder associated with the business who may assist you to identify a complex issue. Prepare to use the financial and numeric information at the meeting.

For the purpose of this role-play, your assessor or another student can act as a one or more stakeholders.

This meeting can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions above and meet the timeframes allocated.

Complete Section 1 of your Project Portfolio.

When you complete Section 1, you need to:

Describe the complex issue associated with the business, including:
- a brief outline of the issue
- three risks of addressing the issue.
Establish the legislative and organisational requirements related to the complex issue, including:
Prepare a presentation, using the work done in Section 1 of the Project Portfolio, to present the complex issue to relevant stakeholders.

You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in your in Section 1 of the Project Portfolio and make sure you attach these upon submission.

Stakeholder meeting

Meet with the relevant stakeholders (at least one other person, such as your assessor or another student). Take notes so you can complete Section 2 of your Project Portfolio after the meeting. The meeting should last for approximately 30 mins. At this meeting, take on the role of facilitator/leader.

Identify and articulating ideas clearly and persuasively
Use a presenting style and vocabulary to suit the audience and situation

Summarise the outcomes of your meeting with the stakeholder, including:
- an outline of two critical thinking techniques used to generate solution alternatives with other stakeholders
- evaluation of each alternative against the criteria and constraints
- list of all feasible options.
Choose the best solution and explain:
- why did you choose it
Prepare a brief on your proposed solution (use “Brief template”).

You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in Section 2 of the Project Portfolio and make sure you attach these upon submission.

Stakeholder meeting

Make sure you have completed all sections of your Project Portfolio, answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary. Remember to submit all necessary attachments as indicated.

Submit to your assessor for marking.

Student’s name:
Did the student:		Completed successfully?			Comments
Did the student:		Yes	No
The name of the business a description of what the business does analysis and presentation of numeric and financial data illustrating the complex issue two objectives when pursuing solutions a summary of the associated organisational policies and procedures an assessment of any actual or perceived bias.
using two critical thinking techniques to generate four to six solutions for your complex issue evaluating each identified solution to establish their feasibility, including: using one appropriate tool/technique to compare all feasible alternatives with one another, including: a description of the tool or technique used how it meets the legislation and organisational policy requirements risks associated with your solution
presenting their brief to key stakeholders recording feedback in a feedback register developed according to organisational policies and procedures
Speaking clearly and concisely to articulate their ideas and requirements Using non-verbal communication to assist with understanding
Task outcome:	Satisfactory			Not satisfactory
Assessor signature:
Assessor name:
Date:

Student name:
Assessor name:
Date

Task	Type	Result
Task	Type	Satisfactory	Unsatisfactory	Did not submit
Assessment Task 1	Knowledge questions	S	U	DNS
Assessment Task 2	Project	S	U	DNS
Overall unit results		C	NYC

I would like to appeal this assessment decision.

Student signature: Date: