Use your own words and reference sources appropriately

Assessment Task 2

To be filled out and submitted with assessment responses
◻ I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s)
◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me
◻ I have correctly referenced all resources and reference texts throughout these assessment tasks.

◻ I have read and understood the assessment requirements for this unit◻ I understand the rights to re-assessment
◻ I understand the right to appeal the decisions made in the assessment

------OFFICE USE ONLY-----

For Trainer and Assessor to complete: ◻ Student requested reasonable adjustment for the assessment

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greenwichcollege.edu.au

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RTO Provider: 91153 - CRICOS Code: 02672K

greenwichcollege.edu.au

a) Identify change requirements and opportunities to take MMI from the current business state to a desired future state
b) Develop a change management strategy and plan for two change initiatives (projects). The two change initiatives (projects) will form the program (change plan) that will deliver the identified change needs to achieve the desired future state
c) Implement the change management strategy (program) d) Evaluate the change management strategy

Task 2 focuses on point a) and b).

o Case Study ☐

o Other (specify) ☐

RTO Provider: 91153 - CRICOS Code: 02672K

You are required to address the following:

 Task 2.1 Identify change requirements and opportunities
o Develop a Change Initiative Opportunity Report

What do I need to do to complete this task satisfactorily?

Specifications

You must deliver/participate in:

greenwichcollege.edu.au

Task summary and instructions
	 Change Management Plan  Observation Checklist Task 2.2B
	• Learning material • Scenario for assessment as provided
	You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.

Identify reporting protocols and decision-making lines for the change initiative

Produce a RACI chart to identify reporting and decision-making lines to be agreed upon clearly. A RACI chart template is

o Consulted - C: a person that needs feedback and contributes to the activity.

o Informed - I: a person that needs to know of the decision or action.

			<Role 3>	<Role 4>
		CEO C/I			Human Resource Manager C/I
Change project progress report			Project Manager (Change Manager) R/A
Technical Developer	Website Developer R/A			MMI IT Manager I/C
	R/A	Learning Manageme nt Systems Manager		I/C	MMI General Manager
		MMI IT Manager R/A			MMI General Manager I/C
Decision-making			MMI IT Manager

RTO Provider: 91153 - CRICOS Code: 02672K

		<Role 2>	<Role 3>
			I/C	I
	R/A	CEO		C/I	Human Resource Manager

o Major actions associated with each deliverable

o Responsibility for each action or deliverable

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RTO Provider: 91153 - CRICOS Code: 02672K

-Trainers will be instructed and trained on how to interact virtually with students and how to give feedback to students. - We want to ensure interaction and friendship between the teams, so we will also have happy hours and catering at the meetings. We understand that this way they can relax and interact with each other beyond the work environment alone.

 How to monitor

 Who will monitor

RTO Provider: 91153 - CRICOS Code: 02672K

Systematic monitoring of internal systems, strategies and practices allows your RTO to respond quickly to changes in the market or stakeholder expectations. Use the results of our analysis to decide if changes to your strategies or practices are needed.

Duration: 20-30 minutes.

The trainer and assessor will evaluate your performance during the meeting (Role-Play). If you are absent from class, it is your responsibility to make alternative arrangements with the trainer and assessor to perform the Role-Play.

RTO Provider: 91153 - CRICOS Code: 02672K

 Clarify and confirm understanding

 Facilitate the meeting and engage the group of stakeholders

o Be soft on the person and hard on the problem

o Leave behind your ego

meeting. Record the changes in the space provided below.

We will do a survey of the number of enrolled students and a feedback survey on: course quality, technical part, technology involved and teachers. For any output, several metrics will be selected. Output metrics help determine process effectiveness.

assessment.

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