This area of the profession map focuses on the knowledge required to take this evidence-based approach. it covers an understanding of evidence-based practice itself, as well as how to analyse and solve problems in order to understand the business problem that needs resolving. it also includes knowledge of how to use evidence in your work, such as using and commissioning research, using date and analytics, and exploring stakeholder needs and concerns.
5CO02
Evidence-based practice
CIPD’s insight
The Profession Map – Evidence-based practice
More, now than ever, people professionals are taking an evidence-based approach to their work, using organisation data, research, stakeholder insights and perspectives as well as professional expertise to deliver work that’s impactful.
Evidence-based practice is, quite simply, taking an evidence-based approach to your work: using the right data and the right information in a structured way, to inform the decisions you take and the work that you do, because it leads to better outcomes.
This area of the Profession Map focuses on the knowledge required to take this evidence-based approach. It covers an understanding of evidence-based practice itself, as well as how to analyse and solve problems in order to understand the business problem that needs resolving. It also includes knowledge of how to use evidence in your work, such as using and commissioning research, using date and analytics, and exploring stakeholder needs and concerns.
https://peopleprofession.cipd.org/profession-map/core-knowledge/analytics-creating-value
Evidence-based practice for effective decision- making (April 2022).
At the heart of evidence-based practice is the idea that good decision-making is achieved through critical thinking and drawing on the best available evidence. Evidence- based practice leads to decisions and actions that are more likely to have the desire effect and are less reliant on anecdotes, received wisdom and personal experience – sources that are not trustworthy on their own. Evidence-based HR practice draws together published research and people analytics with professional expertise and stakeholder opinions.
https://www.cipd.co.uk/knowledge/strategy/analytics/evidence-based-practice-factsheet
Please note that the purpose of this insight is to link you to CIPD’s research and evidence within the subject area, so that you can engage with the latest thinking. It is not provided to replace the study required as part of the learning or as formative assessment material.
Preparation for the Tasks:
Ensure that the evidence generated for this assessment remains your own work.
You will also benefit from:
Completing and acting on formative feedback from your Assessor.
IMPORTANT NOTE: At Associate Level Referencing is mandatory – you must provide a reference where you have drawn from a secondary source; Harvard referencing is preferable. Please use the Reference box provided to record all of your long references. Short references should be included within the narrative.
Upload the completed Learner Assessment brief, with both tasks completed, through the Assignments option in the Oakwood Learner Hub.
Scenario
Provide evaluation of one appropriate analysis tool and one method that might be applied by organisations to recognise and diagnose current and future issues, challenges, and opportunities. (AC 1.2)
Explain the main principles of critical thinking and describe how these might apply to individual and work colleagues’ ideas to assist objective and rationale debate. (AC 1.3)
You should relate to academic concepts, theories and professional practice throughout your report to ensure that your work is critical and informed by using key academic texts, articles and relevant publications. All cited references used should be correctly acknowledged and presented in full in a bibliography at the end of your report.
Task One Report
Evaluate the concept of evidence-based practice including how it can be applied to decision-making in people practice. (AC1.1) Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Wordcount: Approximately 450 words. |
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Evidence-based practice is critical for people professionals because it allows them to focus on the information necessary to take evidence-based approaches. The key advantages of evidence-based human resource practice are better informed and more effective decision-making. Within the business or industry, a more analytical approach based on current information, data, analytics, and statistics is most likely already in place (Kearns, 2013). Effective risk management of workplace disputes among workers. Two of the basic behaviours, information oriented and contextual decision-making, substantially enhance the People Profession Map. They are the knowledge and behaviours necessary for human resource professionals to be fully evidence-based in their work approach and to live the CIPD's principles (CIPD, 2020). People Practice issues:
Is approach helpful and its drawbacks: |
Explain the principles of critical thinking including how you apply these to your own and others’ ideas. (AC1.3) Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Wordcount: Approximately 400 words. |
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Critical thinking and its main principle The term critical thinking is the ability to think more clearly and responsibly about what we need to do and what we need to focus on, which remembers one's capacity to draw on intelligent and autonomous reasoning, which aids experts in understanding the reasonable associations between thoughts, distinguishing, and assessing contentions, identifying irregularities and common errors in thinking, efficiently tackling issues, and taking note of the perceptible cues. When working for a company, the main principle of critical thinking is completeness, which is gathered by going through accessible factors. It aids in the collection of hidden assumptions, the examination of numerous causes and consequences, the comprehension of our prejudices and attitudes, and the questioning of the techniques used to get all of the information. a. Analytical thinking- In an objective debate, observational skill helps a critical thinker to look at circumstances, persons, and processes objectively and effectively and grasp them and rationally make decisions to solve the particular issues which arise in the workplace. b. Problem Solving- Another critical thinking skill that involves understanding a problem, developing and implementing a logical solution, and evaluating the plan's success. Employers are looking for individuals who can think critically think on the basis of the unbiased data or information (Rodzalan and Saat, 2015). |
Appraise different ways organisations measure financial and non-financial performance. (AC3.1) Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Wordcount: Approximately 400 words. | ||||||||||||
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Task Two – Quantitative and qualitative analysis review
By way of exemplifying the importance of decision-making strategies and how these can be used by people practitioners to solve people practice issues, your manager wants you to illustrate to the audience how the people professional department interprets different types of data to inform sound decision making. Completion of these two activities will address the following:
trends across departments
absence by type
Table 1 – Absence data
2021-22 Start Date | 2021-22 End Date | Days lost | Absence reason | Organisation unit | Position | Gender | Hourly rate |
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01/06/2021 | 02/06/2021 | 2 | Injury Outside Work | Production | Supervisor | Male | £17.50 |
14/07/2021 | 14/07/2021 | 1 | Headache/Migraine | Production | Line manager | Female | £20.00 |
20/10/2021 | 20/10/2021 | 1 | Cold/Flu | Production | Operative | Female | £14.20 |
26/11/2021 | 26/11/2021 | 1 | Operation/Post Operative | Production | Operative | Male | £14.20 |
06/12/2021 | 03/01/2022 | 21 | Operation/Post Operative | Production | Operative | Female | £14.20 |
22/12/2021 | 03/01/2022 | 9 | COVID - 19 Symptoms | Production | Operative | Female | £14.20 |
22/12/2021 | 22/12/2021 | 1 | Vomiting/Diarrhoea | Production | Technician | Male | £18.20 |
31/01/2022 | 09/02/2022 | 8 | Stress/Anxiety Personal | Production | Technician | Male | £18.20 |
11/02/2022 | 18/03/2022 | 26 | Stress/Anxiety Personal | Production | Technician | Male | £18.20 |
10/03/2022 | 10/03/2022 | 1 | Headache/Migraine | Production | Technician | Female | £16.50 |
11/10/2021 | 12/10/2021 | 2 | Cold/Flu | Research and Design | CAD Lead | Female | £26.00 |
19/10/2021 | 20/10/2021 | 2 | Cold/Flu | Research and Design | Design Team Leader | Male | £52.00 |
13/12/2021 | 14/12/2021 | 2 | Cold/Flu | Research and Design | Design Team Leader | Female | £52.00 |
17/12/2021 | 22/12/2021 | 4 | COVID - 19 Symptoms | Research and Design | Design technician | Male | £30.00 |
10/09/2021 | 13/09/2021 | 2 | Vomiting/Diarrhoea | Research and Design | Design technician | Female | £30.00 |
15/09/2021 | 20/09/2021 | 4 | Vomiting/Diarrhoea | Research and Design | Design technician | Female | £30.00 |
08/10/2021 | 08/10/2021 | 1 | Concussion | Research and Design | Design technician | Male | £30.00 |
20/12/2021 | 21/12/2021 | 2 | Vomiting/Diarrhoea | Administration | Administration manager | Female | £28.00 |
12/01/2022 | 14/01/2022 | 3 | Vomiting/Diarrhoea | Administration | Administrator | Female | £12.50 |
28/02/2022 | 01/03/2022 | 2 | Infection | Administration | Administration Officer | Female | £14.50 |
17/03/2022 | 17/03/2022 | 1 | Gynaecological | Administration | Administrator | Female | £12.50 |
21/03/2022 | 25/03/2022 | 5 | Stomach/Gastro | Administration | Administration Officer | Female | £14.50 |
31/08/2021 | 01/09/2021 | 2 | Cold/Flu | Administration | Administrator | Male | £12.50 |
13/09/2021 | 17/09/2021 | 5 | COVID - 19 Symptoms | Administration | Administrator | Female | £12.50 |
18/10/2021 | 18/10/2021 | 1 | COVID - 19 Symptoms | Customer Experience | Customer Experience Manager | Female | £18.00 |
22/11/2021 | 07/01/2022 | 35 | Private and Confidential | Customer Experience | Customer Experience Administrator | Female | £10.50 |
25/11/2021 | 26/11/2021 | 2 | Headache/Migraine | Customer Experience | Customer Experience Officer | Male | £10.50 |
29/11/2021 | 29/11/2021 | 1 | Stomach/Gastro | Customer Experience | Customer Experience Officer | Female | £10.50 |
06/12/2021 | 06/12/2021 | 1 | Cold/Flu | Customer Experience | Customer Experience Apprentice | Female | £10.50 |
06/12/2021 | 06/12/2021 | 1 | Virus | Customer Experience | Customer Experience Administrator | Female | £10.50 |
13/12/2021 | 13/12/2021 | 1 | COVID - 19 Symptoms | Customer Experience | Customer Experience Officer | Female | £10.50 |
10/01/2022 | 10/01/2022 | 1 | COVID - 19 Symptoms | Customer Experience | Customer Experience Officer | Female | £10.50 |
18/01/2022 | 23/01/2022 | 4 | COVID - 19 Symptoms | Customer Experience | Customer Experience Officer | Female | £10.50 |
25/03/2022 | 25/03/2022 | 1 | Injury Outside Work | Customer Experience | Customer Experience Officer | Female | £10.50 |
31/03/2022 | 31/03/2022 | 1 | Stress/Anxiety Work Related | Customer Experience | Customer Experience Officer | Male | £10.50 |
01/04/2021 | 03/05/2021 | 23 | Depression | Finance | Finance Manager | Male | £16.00 |
01/04/2021 | 02/04/2021 | 2 | Muscular | Finance | Finance Admin Assistant | Male | £10.00 |
05/04/2021 | 05/04/2021 | 1 | Muscular | Finance | Finance Assistant | Male | £10.00 |
08/04/2021 | 15/04/2021 | 6 | Genitourinary | Finance | Finance Assistant | Male | £10.00 |
13/04/2021 | 15/04/2021 | 3 | Stomach/Gastro | Finance | Finance Assistant | Male | £10.00 |
21/04/2021 | 21/04/2021 | 1 | Stomach/Gastro | Finance | Finance Assistant | Male | £10.00 |
13/05/2021 | 13/07/2021 | 44 | Operation/Post Operative | Finance | Finance Assistant | Male | £10.00 |
21/05/2021 | 25/05/2021 | 3 | Injury At Work | Finance | Finance Assistant | Male | £10.00 |
13/07/2021 | 15/07/2021 | 3 | Stomach/Gastro | IT | IT Systems Lead | Male | £25.00 |
19/07/2021 | 27/07/2021 | 7 | COVID - 19 Symptoms | IT | IT Manager | Male | £18.50 |
21/07/2021 | 02/08/2021 | 9 | COVID - 19 Symptoms | IT | IT Apprentice | Male | £9.75 |
21/07/2021 | 31/07/2021 | 8 | COVID - 19 Symptoms | IT | IT Apprentice | Male | £9.75 |
02/08/2021 | 02/08/2021 | 1 | Stomach/Gastro | IT | IT Operator | Male | £12.75 |
06/09/2021 | 09/11/2021 | 47 | Stress/Anxiety Personal | Marketing | Marketing administrator | Male | £12.00 |
06/09/2021 | 16/09/2021 | 9 | COVID - 19 Symptoms | Marketing | Marketing manager | Male | £18.00 |
07/09/2021 | 03/03/2022 | 128 | Skeletal (Joints/Bones) | Marketing | Marketing and sale supervisor | Female | £14.75 |
07/09/2021 | 07/09/2021 | 1 | Stomach/Gastro | Marketing | Marketing Apprentice | Male | £9.75 |
27/09/2021 | 27/09/2021 | 1 | Stomach/Gastro | Logistics | Logistics team leader | Male | £15.00 |
04/10/2021 | 11/10/2021 | 6 | Stress/Anxiety Personal | Logistics | Procurement lead | Male | £20.00 |
18/10/2021 | 29/11/2021 | 31 | Injury Outside Work | Logistics | Environmental Operative | Male | £14.00 |
18/10/2021 | 29/10/2021 | 10 | COVID - 19 Symptoms | Logistics | Warehouse Operations | Female | £9.75 |
01/11/2021 | 02/11/2021 | 2 | Cold/Flu | Logistics | Warehouse Operations | Male | £9.75 |
03/11/2021 | 05/11/2021 | 3 | Genitourinary | Delivery | Delivery driver | Male | £9.50 |
08/11/2021 | 19/11/2021 | 10 | Depression | Delivery | Delivery driver | Male | £9.50 |
08/11/2021 | 10/11/2021 | 3 | COVID - 19 Symptoms | Delivery | Delivery driver | Male | £9.50 |
30/11/2021 | 10/12/2021 | 9 | COVID - 19 Symptoms | Delivery | Delivery driver | Male | £9.50 |
30/11/2021 | 01/12/2021 | 2 | Headache/Migraine | Delivery | Delivery driver | Male | £9.50 |
02/12/2021 | 15/12/2021 | 10 | Infection | Delivery | Delivery driver | Male | £9.50 |
09/12/2021 | 09/12/2021 | 1 | Injury Outside Work | Delivery | Delivery supervisor | Male | £11.50 |
13/12/2021 | 14/12/2021 | 2 | Cold/Flu | Delivery | Delivery driver | Male | £9.50 |
21/12/2021 | 21/12/2021 | 1 | Headache/Migraine | H&S | Environmental Lead | Male | £14.00 |
10/01/2022 | 18/01/2022 | 7 | COVID - 19 Symptoms | Health and Safety | Environmental Operative | Male | £12.00 |
17/01/2022 | 31/03/2022 | 54 | Cardiovascular | Health and Safety | Environmental Operative | Male | £12.00 |
18/01/2022 | 24/01/2022 | 5 | Stress/Anxiety Personal | Health and Safety | Environmental Lead | Male | £12.00 |
19/01/2022 | 31/01/2022 | 9 | Hernia | Human Resources | HR Officer | Female | £14.00 |
19/01/2022 | 19/01/2022 | 1 | Ear/Nose/Throat (ENT) | Human Resources | HR Assistant | Female | £12.00 |
02/02/2022 | 09/02/2022 | 6 | COVID - 19 Symptoms | Human Resources | HR Assistant | Male | £12.00 |
03/02/2022 | 03/02/2022 | 1 | Operation/Post Operative | Strategy and innovation | Senior manager | Male | £35.00 |
Table 2 gives the rating feedback scores from employees that work for manager A. Provide scrutiny of the applied scores and present written commentary on any themes or patterns that might be occurring and present recommendations based on your findings.
Your evidence must consist of:
Task Two – Quantitative and qualitative analysis review
With reference to a people practice issue, interpret analytical data using appropriate analysis tools and methods. (AC2.1) Wordcount: Approximately 400 words. |
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People practice issues are all about gathering and analysing data on the people that work there. It is also known as HR analytics. This sort of information may be discovered in HR systems, IT departments, and external sources such as pay surveys. Using people's data allows you to contribute to an organization's strategy by discovering what individuals can do to promote change. The interpretation of data can be analysed through the HR Value Chain. Trends across departments- This chart shows the trends of total days lost across the department. On the X-axis the organization unit is stated in this graph whereas on the Y-axis the total day lost is mentioned in this graph. The principal findings of this graph demonstrate that there are a total of 185 marketing department members who are taking leave from their office due to having coronavirus symptoms, and joint and bone pain also. 83 employees from the finance department are having Stomach/Gastro, and muscular pain and some are facing depression issues as well which is the main reason for them taking leave from their work. 71 employees from the production department are facing issues like Stress/Anxiety, vomiting, and COVID-19 symptoms which is the reason behind these employees taking leave from their office work. 66 employees from the health and safety department are facing cardiovascular symptoms of loss of breathing, COVID-19 symptoms, and stress from the workload given by their managers as well.
Annual total cost through absence based on a 37-hour working week
Table 2 Data Analysis: 69.04% of employees want someone to treat them with respect. This means there are lack of respect within the workplace. This reflects that there are less mutual respect between a manager and employees. 28.57% of employees feel that supporting their job should be based on work-life balance. This indicates that a large percentage of employees are not satisfied with the workload offered by managers to employees. Hence, there is a less supportive environment between managers and employees. Similarly, 9.52% of employees supported setting their clear work objectives, 16.67% of employees fully agreed with the support of their development and 2.38% of employees strongly agreed that skills are required to resolve conflict. These indicate that there are fewer learning and development practices offered by managers. As a result, the relationship between managers and employees shows poor people management. 88.09% of employees fully agreed to set clear work target, 66.67% of employees fully support recognizing employees for a good job, 9,52% of employees want supportive advice, 14.28% of employees fully supports of applies policies in a fair and consistent manner, 0% of employees support to open to their suggestions, 73.80% of employees fully agreed to have clear communication, 9.52% of employees want to receive rewards for their work over and above, 4.76% of employees only support to enable them to put forward their views, and 0% of employees allows to agree their work objectives. Similarly, these outcomes indicate that there is a lack of motivation between managers and employees as well as a lack of recognition for employees for a good job from managers. |
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Table 1.
Risks- The implementation of the plan is associated with different risks. The first risk is legal risk. The lack of misunderstanding or lack of awareness of the way law and regulation apply to the organization can lead to reputation loss as well as legal risks. The repetitive practice related to maintaining the safety standards might lead the employees towards frustration. This can decrease the employees’ performance and organizational productivity. Financial Implications- The implementation of the plan is associated with direct costs and indirect costs. The arrangement of the plan and implementation of the plan for the first time is required venue and other arrangements which are associated costs. Similarly, communicating the plan with all employees within the organization required technologies or other tools to foster an effective communication framework. This consists of costs. There are certain miscellaneous expenses such as internet access charges, telephone charges etc. Financial implications - Many organizations have already had to invest in new infrastructure to allow their employees to work outside of the office. And there was a price to pay for it. They needed to purchase technology that would allow them to interact with the rest of the team more often and efficiently. They needed to invest in measures that made employees feel like they were part of a team. For many company owners, it was as easy as deciding whether or not to keep their current location. Table 2 Financial Implications: Offering rewards to employees is an expense to the business. The implementation of this plan requires a proper budget each year and the organization needs to offer a percentage of capital each for this component. When the organization suffers from a budget deficit then in that case the organization can offer more non-financial rewards which are most cost-effective. Similarly, when the organization can maintain these expenses then the organization can offer a mixture of financial and non-financial rewards.
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