The role the supervisor allocate the tasks

Learner Instructions 2

Skill Test

Submission details

Students Name	YOUR NAME
Student ID	SX
Student

Pre-Assessment Checklist
The purpose of this checklist
The pre-assessment checklist helps you determine if you are ready for assessment. Your trainer/assessor must review the checklist with you before you attempt the assessment task. If any items of the checklist are incomplete or not clear, your trainer/assessor must provide relevant information to you to ensure you understand the requirements of the assessment task. You must ensure you are ready for the assessment task before undertaking it.
Section 1: Information for Students
☒ Make sure you understand what evidence is required to be collected and how. ☒ Make sure you know your rights and the Complaints and Appeal process. ☒ In exceptional (compelling and compassionate) circumstances, an extension to submit an assessment can be granted by the trainer/assessor. Evidence of the compelling and compassionate circumstances must be provided together with your request for an extension to submit your assessment work. ☒ The request for an extension to submit your assessment work must be made before the due date.
☒ I confirm I have accessed and understand the assessment information as provided in YES College’s Student Handbook. ☒ I confirm I have been given fair notice of the date, time, venue and/or other arrangements for this assessment.

Assessment type:

Instructions provided to the student:
Assessment task description:
This assessment task is a Skills Test. This assessment task consists of five (5) practical demonstration activities. Activity 5: Evaluate the organisational quality system You will receive your feedback within 7 days of submission, and you will be notified by your Trainer/Assessor when your results are available.
Applicable conditions:
As you complete this assessment task, you are predominately demonstrating your skills, techniques and knowledge to your trainer/assessor. Your trainer/assessor may ask you relevant questions during this assessment task.
Resubmissions and reattempts:

Purpose of the assessment:
Skills to identify quality responsibilities in job descriptions Skills to identify and clearly communicate standards for quality management systems Skills to locate and apply relevant legislation, documentation, policies and procedures and confirm that the work activity is compliant Skills to implement the requirements, procedures and techniques for establishing and maintaining a quality system

Task instructions:

This assessment task aims to establish and maintain a quality system.
The trainer/assessor must observe the student completing the activities.

Further, the trainer/assessor must ensure the simulated construction site meets the requirements in the table below.

The trainer/assessor must ensure that the work site allows the student to establish and maintain a quality system.
The trainer/assessor must take on the role of Supervisor for each student.
The trainer/assessor must ensure that the student has access to the following: Printer Personal protective equipment
The simulated worksite must have realistic tasks, relevant specifications and work instructions, standard work practices, safety requirements and environmental constraints.
The trainer/assessor must provide the student with the worksite’s plans, specifications and drawings.
The trainer/assessor must ensure the simulated site and its surroundings are accessible and clear of hazards, so far as reasonably practicable.
The trainer/assessor must ensure the simulated site has realistic workplace conditions, standards, materials, activities, responsibilities, procedures, safety requirements, and environmental considerations.
An experienced simulated employee (which can be played by the assessor) can provide adequate guidance and supervision to less experienced employees.
The students must have the clothing and footwear required. In addition, the clothing and footwear must be in good condition and suitable for the task.

Instructions for trainer/assessor:

The trainer/assessor must arrange for a simulated worksite for the student to carry out the activities. The simulated worksite must be a close simulation of a workplace environment that replicates construction workplace conditions, materials, activities, responsibilities and procedures. The simulated worksite must meet the requirements given in the ‘Simulated workplace environment requirements’ section given below.
The trainer/assessor must provide a verbal briefing for each assessment activity prior to commencement.

Instructions for the student:

The student must follow organisational procedures, industry standards, equipment specifications, regulations, codes of practice and operations manuals during the completion of the assessment activities.

Task requirements:

Develop and implement procedures for quality management
Monitor quality activity, identify areas for improvement and implement changes for continuous improvement

Implement the requirements, procedures and techniques for establishing and maintaining a quality system
Work effectively with others to establish and maintain a quality system in a way that meets all required outcomes

Collect, interpret, and confirm job requirements.
Obtain, interpret, and apply documentation required to establish and maintain a quality system.
Implement and sustain collaboration and consultation processes in accordance with workplace procedures.
Handle issues raised in accordance with workplace procedures.
Develop procedures for dealing with quality issues and trends to ensure compliance.
Develop procedures for implementing interim solutions when measures to address quality issues at their source are not feasible.
Make appropriate improvements to the quality system recommendations.
Determine compliance with applicable legislation and codes of practice.

Observe the student performing each activity and assess them against the observation checklist provided after each activity.

Identifying and clearly communicating standards for quality management systems
Developing and implementing procedures for quality management

Activity 1: Establish and maintain the framework for the quality system
Activity 2: Establish a collaborative process.

Activity 1: Establish and maintain the framework for the quality system

Work effectively with others to apply a quality management system on-site to meet all required outcomes.
Communicate clearly and concisely with others to receive and clarify work instructions.

Checklist 1: Establish and maintain the framework for the quality system

Elements	Tick mark, once completed
Obtain, interpret and confirm work requirements.
Access the quality management system. Interpret the information and data gathered from the quality management system for the staff members on the worksite.
Identify quality system responsibilities in job descriptions and duty statements. Determine the project deliverables and processes that will be quality reviewed. Quality system responsibilities Project deliverables and processes that will be quality reviewed
Communicate with Supervisor and team members and make quality system information, including quality standards available to them.

Template 1: Business plan

Business plan
Worker name:	Job Details:
	Explanation
Work requirements
Objectives for the quality system
Quality system responsibilities
Project deliverables and processes that will be quality reviewed
Resources for the quality system’s operation
Quality control approach, including quality control process and milestones

Date:

Student Name:
Unit(s) of competency:

Supervisor’s name:
Workplace details:	Phone:

Have you read the competency modules on which you are commenting?	Yes	No

Has the assessor disclosed the reason for the candidate’s evaluation?	Yes	No

Are you aware that a copy of this form will be seen by the candidate?	Yes	No

Are you willing to be contacted if this statement needs to be verified further?	Yes	No

What technical experience and/or qualification(s) do you have in the area being evaluated?
Does the candidate consistently perform the following?		Yes	No
Obtain, interpret and confirm work requirements?
Access, interpret and apply documentation required to apply a quality management system on site?
Develop and document business plans that include a quality system according to workplace procedures?
Identify quality system responsibilities in job descriptions and duty statements?
Determine the project deliverables and processes that will be quality reviewed?
Identify, source, and provide resources for the quality system’s operation following workplace procedures?
Locate and apply relevant legislation, documentation, policies and procedures and confirm that the work activity is compliant?
Work effectively with others to apply a quality management system on-site to meet all required outcomes?
Communicate clearly and concisely with others to receive and clarify work instructions?
Your comment on the candidate performs to the standard required by the units of competency on a consistent basis.
Any further training needs for the candidate:

Any other comments:

Supervisor signature:	Date:

Performance Checklist
For Activity 1, your Assessor will look for evidence that you have:

b) Accessed, interpreted and applied documentation required to apply a quality management system on site. Accessed the quality management system.
Identified quality system responsibilities in job descriptions and duty statements. Determined the project deliverables and processes that will be quality reviewed.
d) Communicated with the Supervisor and team members and made quality system information available to them.
e) Located and applied relevant legislation, documentation, policies and procedures and confirmed that the work activity was compliant.
f) Worked effectively with others to apply a quality management system on-site to meet all required outcomes.

This activity requires you to establish a collaborative process for implementing the quality system.

To complete this activity, you are required to:

Your trainer/assessor (Supervisor) will observe you performing this activity and complete the observation report after the completion of the activity.

Checklist 2: Establish and maintain the framework for the quality system

Elements	Tick mark, once completed
Use a range of communication techniques and aids to advise others of work activities and exclusion zones.

Issues raised Steps implemented to resolve issues

Template 2: Establishment of a collaborative process

Establishment of a collaborative process
Client Name: Student to fill	Job Details: Establishment of a collaborative process
	Explanation
Collaboration and consultation processes established
Issues raised
Steps implemented to resolve issues

Template: Observation report – For Supervisor

Student Name:
Unit(s) of competency:

We are looking for evidence to support a judgement about the candidate’s competence as part of the assessment for the units of competency.

Supervisor’s name:
Workplace details:

Have you read the competency modules on which you are commenting?	Yes	No

Has the assessor disclosed the reason for the candidate’s evaluation?	Yes	No

Are you aware that a copy of this form will be seen by the candidate?	Yes	No

Are you willing to be contacted if this statement needs to be verified further?	Yes	No

What technical experience and/or qualification(s) do you have in the area being evaluated?
Does the candidate consistently perform the following?		Yes	No
Establish and maintain collaboration and consultation processes according to workplace procedures?
Resolve issues raised according to workplace procedures?
Communicate outcomes to relevant personnel verbally and in writing?
Use a range of communication techniques and aids to advise others of work activity and exclusion zones?
Your comment on the candidate performs to the standard required by the units of competency on a consistent basis.
Any further training needs for the candidate:

Any other comments:

Supervisor signature:	Date:

Performance Checklist
For Activity 2, your Assessor will look for evidence that you have:
a) Established and maintained collaboration and consultation processes according to workplace procedures.
b) Resolved issues raised according to workplace procedures.
c) Communicated outcomes to relevant personnel verbally and in writing.
d) Used a range of communication techniques and aids to advise others of work activity and exclusion zones.

Activity 3: Establish and maintain procedures for identifying and assessing quality issues

This activity requires you to establish and maintain procedures for identifying and assessing quality issues.

While demonstrating each element, once completed, you must place a tick mark against each step given in the checklist.

Your trainer/assessor (Supervisor) will observe you performing this activity and complete the observation report after the completion of the activity.

Elements	Tick mark, once completed

Create procedures for identifying existing and potential quality issues in accordance with workplace procedures and document the procedures using Template 3.
Further, document the need for additions or modifications to the quality system, as required using Template 3.
Sign off:

Procedures for identifying and assessing quality issues (200-250 words)
Phone Number: Student to fill Date(dd/mm/yyyy) Student to fill
	Explanation
Existing and potential quality issues and trends identified
Procedures for identifying existing and potential quality issues
Need for additions or modifications to the quality system

Student Name:
Unit(s) of competency:

Supervisor’s name:

Workplace details:

Address:

Phone:

Have you read the competency modules on which you are commenting?	Yes	No

Has the assessor disclosed the reason for the candidate’s evaluation?	Yes	No

Are you aware that a copy of this form will be seen by the candidate?	Yes	No

Are you willing to be contacted if this statement needs to be verified further?	Yes	No

What technical experience and/or qualification(s) do you have in the area being evaluated?
Does the candidate consistently perform the following?		Yes	No
Use quality statistics and records to identify existing and potential quality issues and trends?
Create procedures for identifying existing and potential quality issues in accordance with workplace procedures?
Monitor workplace changes to determine whether additions or modifications to the quality system are required?
Your comment on the candidate performs to the standard required by the units of competency on a consistent basis.
Any further training needs for the candidate:

Any other comments:

Supervisor signature:	Date:

Performance Checklist
For Activity 3, your Assessor will look for evidence that you have:
a) Used quality statistics and records to identify existing and potential quality issues and trends.
b) Created procedures for identifying existing and potential quality issues in accordance with workplace procedures.
c) Monitored workplace changes to determine whether additions or modifications to the quality system are required.

To complete this activity, you are required to:

Demonstrate the completion of elements given in ‘Checklist 4’ provided.

Checklist 4: Design procedures for treatment of quality issues

Elements	Tick mark, once completed
Develop procedures for dealing with quality issues and trends in order to ensure compliance.

Further, document the procedures for ongoing quality system treatment using Template 4.
Monitor quality activities across the organisation, identify deficiencies, and provide resources to implement appropriate quality measures in accordance with workplace procedures.
Training objectives Training requirements.
Sign off: Date:

Procedures for treatment of quality issues (250-300 words)
Date(dd/mm/yyyy) Student to fill Worker name:
	Explanation
Procedures for dealing with quality issues and trends
Procedures for implementing interim solutions when measures to address quality issues at their source are not feasible
Procedures for ongoing quality system treatment
Deficiencies in quality activities.
Resources provided to implement appropriate quality measures.

Date:

Training programs
	Explanation
Training objectives
Training requirements.
Training participants
Training actions	Resources required.	Key performance indicators

Student Name:
Unit(s) of competency:

We are looking for reports from the candidate’s Supervisor and other people who work closely with him or her as part of the evidence of competence.

Supervisor’s name:
Workplace details:	Address:

Have you read the competency modules on which you are commenting?	Yes	No

Has the assessor disclosed the reason for the candidate’s evaluation?	Yes	No

Are you aware that a copy of this form will be seen by the candidate?	Yes	No

Are you willing to be contacted if this statement needs to be verified further?	Yes	No

What technical experience and/or qualification(s) do you have in the area being evaluated?
Does the candidate consistently perform the following?		Yes	No
Develop procedures for dealing with quality issues and trends in order to ensure compliance?
Develop procedures for implementing interim solutions when measures to address quality issues at their source are not feasible?
Establish procedures for ongoing quality system treatment in accordance with workplace procedures?
Monitor quality activities across the organisation, identify deficiencies, and provide resources to implement appropriate quality measures in accordance with workplace procedures?
Create training programs that meet the requirements of the quality system training?
Your comment on the candidate performs to the standard required by the units of competency on a consistent basis.
Any further training needs for the candidate:

Any other comments:

Supervisor signature:	Date:

Performance Checklist
For Activity 4, your Assessor will look for evidence that you have:
a) Developed procedures for dealing with quality issues and trends in order to ensure compliance.
b) Developed procedures for implementing interim solutions when measures to address quality issues at their source are not feasible.
c) Established procedures for ongoing quality system treatment in accordance with workplace procedures.
d) Monitored quality activities across the organisation, identified deficiencies, and provided resources to implement appropriate quality measures in accordance with workplace procedures.
e) Created training programs that meet the requirements of the quality system training.

Demonstrate the completion of elements given in ‘Checklist 5’ provided.
Complete any Template/s associated with each step, if any.

Elements	Tick mark, once completed
Assess the effectiveness of the quality system within the context of existing organisational goals and objectives.
Make appropriate improvements to the quality system recommendations.
Determine compliance with applicable legislation and codes of practice.
Further, prepare an evaluation report based on the above using Template 6. Include the following information: Assessment of the effectiveness of the quality system.

Template 6: Evaluation report

Evaluation report (200-250 words)
Client Name: Student to fill	Job Details: Evaluation report
	Explanation
Assessment of the effectiveness of the quality system.
Recommendations related to appropriate improvements to the quality system.
Evaluation of compliance with legislation and code of practice

Template: Observation report – For Supervisor

Student Name:
Unit(s) of competency:

We are looking for evidence to support a judgement about the candidate’s competence as part of the assessment for the units of competency.

Supervisor’s name:
Workplace details:

Have you read the competency modules on which you are commenting?	Yes	No

Has the assessor disclosed the reason for the candidate’s evaluation?	Yes	No

Are you aware that a copy of this form will be seen by the candidate?	Yes	No

Are you willing to be contacted if this statement needs to be verified further?	Yes	No

What technical experience and/or qualification(s) do you have in the area being evaluated?
Does the candidate consistently perform the following?		Yes	No
Assess the effectiveness of the quality system within the context of existing organisational goals and objectives?
Make appropriate improvements to the quality system recommendations?
Determine compliance with applicable legislation and codes of practice?
Your comment on the candidate performs to the standard required by the units of competency on a consistent basis.
Any further training needs for the candidate:

Any other comments:

Supervisor signature:	Date:

Performance Checklist
For Activity 5, your Assessor will look for evidence that you have:
a) Assessed the effectiveness of the quality system within the context of existing organisational goals and objectives.
b) Made appropriate improvements to the quality system recommendations.
c) Determined compliance with applicable legislation and codes of practice.