Part b: document your collaboration with 3 different external individuals or groups in 3 different service delivery situations.
Uniting Institute of Education Ltd
RTO Number: 91739
Level 4, 146 Marsden Street, Parramatta NSW 2150
Contents
Networks: Task 2 - case studies 33
Networks: Task 3 - workplace project 49
Copy the assessment guide and complete the answers in the copy, not the original
Only use MS Word 2016 version to complete assessment guide copy
Instruction
Please tick the checkbox beside each declaration confirming that you have read and meet each requirement.
Learner signature Date signed
Assessment overview
This assessment guide includes all your tasks to complete CHCPRP001 Develop and maintain networks and collaborative partnerships.
About your assessments
| Assessment task | About this task | Due date |
|---|---|---|
| You must correctly answer all 9 questions to show that you understand the knowledge required of this unit. | For due dates, please consult the Certificate IV assessment schedule. | |
Case studies |
Read the case studies and answer the questions that follow. | |
Networks: Task 3 |
How to submit your assessments
Make sure your hand writing is legible. Assessments with illegible hand writing may not be able to be marked.
You must use a blue or black pen only, no pencils.
Assessment task feedback
Assessment outcomes
Each assessment task will be given an outcome of either Satisfactory (S) or Not Yet Satisfactory (NYS). You must complete all tasks satisfactorily to achieve an overall outcome of Competent (C) for this unit.
If one or more tasks are assessed as Not Yet Satisfactory, you will be given an overall outcome for the unit of Not Yet Competent (NYC). You may have two further attempts to achieve a satisfactory outcome in the task. You need to make sure that you understand the timeframe for resubmission and what you must include in your resubmission.
Assessment attempts and resubmissions
Submit additional evidence of your skills.
You will be given an appropriate time frame to resubmit your work. For example, you may:
Plagiarism, cheating and collusion
Assessment appeals
All appeals will be reviewed, and you will be advised of the outcome of your appeal within 21 days from receipt. Your assessment will be reviewed by an independent qualified assessor and their decision will be final.
Responsibilities
Learners are responsible for handing assessments in on time. If you unable to meet a deadline, please contact ulearn@uniting.org or phone (02) 8830 0755. Learners are also responsible for making their own copy of the assessment guide before handing it in for marking and confirming that it has been received.
Definitions
Assessment
Competence
Dimensions of competency
To be deemed competent, you must show your ability to perform effectively in a broad capacity and in variety of different situations.
You must demonstrate the following skills:
Transfer skills: This is the ability to transfer your skills and knowledge to new situations and contexts.
Formative assessment
During the workshops, there will be opportunities for you to receive feedback from your trainer on how you are progressing in relation to the course requirements. Your trainer may ask you questions or observe how you complete tasks, and then give you feedback that helps you understand what is required. This is called ‘formative assessment’.
Principles of assessment and rules of evidence
Principles of assessment
UIE has mapped all tasks to the specific unit of competency requirements to ensure that the skills and knowledge required are covered.
Assessment tasks are varied and completed over a period of time and, where required, on a number of occasions.
Flexible assessment means that the assessment process is flexible and can be varied to suit individual circumstances or needs of learners.
You might ask for an extension of time to complete a task, or ask to complete a task at an alternative time if you are going on holidays.
The assessor must note if any adjustments have been made in the assessment summary at the end of each task.
You can appeal any assessment decision. Information about the appeals process is included in this assessment guide.
Rules of evidence
Assessors have a marking guide developed by UIE for each module. They use this to compare your responses to benchmark answers and the standard required in each assessment task.
The assessor records your assessment outcomes for each task in your assessment guide.
For authenticity, the evidence is about you and not someone else.
You are required to sign the candidate declaration, indicating that the work you have submitted for assessment is your own.
Workplace-based tasks give you the opportunity to use the technology, tools and equipment that you use every day in your workplace.
Reasonable adjustment
As a vocational education and training provider, UIE must ensure that
learners with recognised disabilities can access and participate in
education and training on ‘the same basis’ as learners without
disabilities. This means having access to the same educational
opportunities and choices as all other learners.
Maintain the competency standards
Be reasonable to expect in a workplace.
Mean that the learner does not meet the requirements of the qualification being studied.
You should indicate that you have a particular need when you enrol in the course.
Networks: Task 1 - written questions and answers
Task summary
This is an open book assessment.
You must answer all the questions correctly.
What resources do I need in order to complete this assessment?
Write your answers with a black or blue pen only.
When do I complete this task?
You will complete this task in your own time.
When is this task due?
Instructions
What happens if I don’t get everything right?
If your assessor marks any of your answers as incorrect, you will be given feedback by the assessor and asked to resubmit.
You will need to do one of the following:
| Individual/group | Benefits to them when you network and collaborate |
|---|---|
| Client | Clients have the ability to make their own decisions they can explain their needs themselves. Collaborating with clients and the people in their network ( eg. Family, Carers, ensures the services can be individualised to meet the person’s needs.. |
| Organisation | |
| Community worker | Is it the share knowledge and give the opportunity to learn and share the skills. Regular contribution to the professional network and build strong relationships would help in optimizing the service being provided to the people carer. Collaboration Help the organization in providing best practice care to the people needs. As the professional individuals who are experts in their own fields are considered as most important contributors in the Community Service. Developing positives relations ships with colleagues and people in your professional network. The open doors to new opportunities for career advancement, personal growth or simply new knowledge. |
| Statement | True/false | Reasons for your answer |
|---|---|---|
| The contractor breached copyright and intellectual property legislation, as they copied something from another organisation without permission. | ||
| The contractor did not breach copyright and intellectual property legislation, as the policies were made available on the organisation’s website, and hence copyright does not apply. | ||
| The contractor breached copyright and intellectual property legislation. They are allowed to copy whatever they like, but they need to tell the person/organisation first, which they did not do. |
Identify and explain the breaches of privacy, confidentiality and disclosure in the case study. Is disclosing the information to her supervisor a breach? Why/why not?
| Identify breaches of privacy, confidentiality and disclosure |
|---|
| Is disclosing the information to her supervisor a breach? Why/why not? |
| Value (value or positives of belonging to/benefits to) | |
|---|---|
| Limitations (negatives/drawbacks) | |
| Dynamics (how these work) |
Draw a visual representation/mind map of how your organisation connects to relevant peak bodies and associations within the community services industry and the interrelationships it has with other organisations.
Your visual representation can be hand drawn or created electronically using mind mapping software on your computer or tablet or by drawing text boxes and shapes in Microsoft Word.
At least one interrelationship must be with a public organisation
At least one interrelationship must be with a private organisation.
ATTACH Your visual
representation of how your service area fits into the community services
sector
Complete the following table of how your Uniting service area fits within the community services industry and how it interacts with other services and organisations.
| Interrelationship 1 | |
|---|---|
| Interrelationship with … | |
| This organisation is a public/private organisation | |
| What goal does this interrelationship serve? | |
| Why is this interrelationship a good fit for both organisations? | |
Choose 2 established networks relevant to your work and complete the table below outlining its structure, key stakeholders, vision and purpose and opportunities for collaboration.
| Network 1 | |
|---|---|
| Name of network | |
| Structure | |
| Key stakeholders | |
| Vision and purpose | |
| Opportunities for collaboration | |
To be completed by the
assessor
Check list |
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|---|---|---|---|
| Learner name | |||
| Question part | Attempt 1 | Attempt 2 | Attempt 3 |
| 1.1 | |||
| 1.2 | |||
| 1.3 | |||
| 1.4 | |||
| 1.5 | |||
| 1.6 | |||
| 1.7 | |||
| 1.8 | |||
| 1.9 | |||
| Tick if satisfactory | Tick if satisfactory | Tick if satisfactory | |
| Key | Satisfactory - √ | ||
| Not attempted - NA | |||
| Incorrect/not satisfactory – X | |||
| Insufficient answer - IA (answer is too short or more detail is required) | |||
| Partial attempt – P (not all the question has been answered, for example, the learner may have completed one part of a two-part question) | |||
To be completed by the
assessor
Networks: Task 2 - case studies
Task summary
This task is a series of case studies. Read the information in each case study and then answer the questions that follow.
What resources do I need to complete this assessment?
Internet access if available
Write your answers with a black or blue pen only.
When do I complete this task?
When is this task due?
Instructions
Please make sure you write neatly, and your writing is legible.
What happens if I don’t get everything right?
If your assessor marks any of your answers as incorrect, you will be given feedback by the assessor and asked to resubmit.
Case study 1
Choose one of the following scenarios.
The ‘last straw’ was when her mum had a fall and broke her hip. Now, she’s had to quit her job so that she has time to care for her mum as well.
Outline the process you would use to connect Maureen to other services utilising your networks and collaboration skills. Include any ethical and networking principles you would need to consider in this process.
She decides she has to do everything she can to undo the power of attorney and help other vulnerable people in similar situations to understand their rights and what’s involved in the enduring financial power of attorney.
Outline the process you would use to connect Francesca into appropriate services using your networks and collaboration skills. Include any ethical and networking principles you would need to consider in this process.
The hospital suggests a portable dialysis machine. The only trouble is that portable dialysis machines are so expensive!
Outline the process you would undertake to source possible funding for a portable dialysis machine using your networking and collaboration skills. Include any ethical and networking principles you would need to consider in this process.
| Chosen scenario | |
|---|---|
| Plan for networking/collaborating to meet client need | |
| Discuss the client’s needs and identify their priority need | |
| Groups within the community you could network and collaborate with to meet the client’s needs | |
| Steps you would take to connect to these organisations | |
| Ethical and networking principles that would need to be considered | |
| What are the benefits to the organisation in this collaboration? | |
Case study 2
Imagine that you are working for the community services centre. Suggest a way that the community services centre and the PCYC could collaborate to improve the overall services to young people in the area. Use the template below to record your answers.
| How you will gather information about the PCYC and its current services? | |
|---|---|
| The relationships you will need to build with the PCYC | |
| What information about your own service you will provide to the PCYC? | |
| How would you ensure you provide the most recent information? | |
| Make suggestions regarding how the 2 organisations could collaborate so that services complement each other, rather than compete with each other |
Case study 3
Read the case study and then answer the questions related to it on the next pages.
What issues might arise for the organisations with regard to:
Privacy, confidentiality and disclosure
How should the trainer respond?
[You need to address the following aspects in your answer:
250-word minimum.
| The appropriateness or otherwise of how the staff member represented their organisation. Give reasons for your answer. |
|---|
| The issues the trainer will communicate to the staff member, together with relevant policies and practices. |
| The reasons for and against the trainer maintaining confidentiality in this situation |
| How could the trainer avoid this issue arising in the future? |
The organisations involved currently do not have an agreement that formalises their collaboration. In the current climate of funding cuts, they think it is about time that they did arrange a Memorandum of Understanding (MOU) to formalise their collaboration.
To be completed by the assessor
| Learner name | |||
| Question number | Attempt 1 | Attempt 2 | Attempt 3 |
| 2.1 | |||
| 2.2 | |||
| 2.3 | |||
| 2.4 | |||
| 2.5 | |||
| 2.6 | |||
| 2.7 | |||
| 2.8 | |||
| Tick if satisfactory | Tick if satisfactory | Tick if satisfactory | |
Key
To be completed by the assessor
| Learner name | |||
| Result (circle result) | Attempt 1 | Attempt 2 | Attempt 3 |
Satisfactory / Not Yet Satisfactory |
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| Assessor name | |||
| Assessor signature | |||
| Date | |||
| Comments | |||
| Adjustments | |||
Networks: Task 3 - workplace project
Task summary
This task consists of two parts – a plan to collaborate with one external organisation to address a specific need (Part A) and documented collaboration with 3 different external individuals or groups in 3 different service delivery situations (Part B).
What resources do I need in order to complete this assessment?
Write your answers with a black or blue pen only
When do I complete this task?
You will need to complete this task in your own time.
When is this task due?
Instructions
Part A: Planning to collaborate with networks
You may use any action plan template you like but the Planning to collaborate template has been provided for you.
You don’t have to carry out the plan, but your workplace supervisor must verify that the plan addresses a real issue/need of the organisation or client within the organisation and the collaboration strategies identified are within the scope of a community worker and will address the particular needs.
Part B: Document your collaboration with 3 different external individuals or groups in 3 different service delivery situations.
What happens if I don’t have access to a client?
All community workers will have access to collaboration and networking opportunities, regardless of your role. Even if you currently do not work directly with clients there will be other needs of the organisation or service area that could be identified and addressed through networking and collaboration.
Speak with your trainer if you have any questions or concerns.
What happens if I don’t get everything right?
Part A: Planning to collaborate with networks
You do not need to implement the plan – only develop it.
Planning to collaborate template
Part B – Documenting your collaboration with external individuals or groups in at least 3 different service delivery situations
Instructions
You can use the Working collaboratively template provided or develop your own way of presenting this information.
Remember to document 3 different collaborations.
Please ensure that you:
Maintain the privacy of your client and your organisation and only share the information you have permission to share.
|
|---|
Working collaboratively template
Collaboration 1
Supervisor name: Supervisor signature: |
|---|
Sydney central and the service is support worker |
|---|
Referral a client -> insolate them to other organizations |
The strength of this collaboration: Re-confiscated to the collaboration Weakness is that this collaboration might work |
For client: will improve the Service delivery For organization: sustainable solution, better decisions and will able to attract more clients |
Though this collaboration the customer this will help me enhancing my service experience as well as through the process the professional practices got more refined |
Date: |
To be completed by the
assessor
Key
| Satisfactory - √ |
|---|
| Not attempted - NA |
| Incorrect/not satisfactory – X |
| Insufficient answer - IA (answer is too short or more detail is required) |
| Partial attempt – P (not all the question has been answered, for example, the learner may have completed one part of a two-part question) |
To be completed by the
assessor
To be completed by the
assessor
| Assessment record summary | |
|---|---|
| Qualification: CHC42015 Certificate IV Community Services | |
| Unit/s of competency: CHCPR001 Develop and maintain networks and collaborative partnerships | |
| Candidate name: | |
| Commencement date: | Service: |
| Assessment tasks | Task outcome | |||
|---|---|---|---|---|
Satisfactory (S) |
Date | Assessor name | ||
| Networks: Task 1 | Written questions and answers | |||
| Networks: Task 2 | Case studies | |||
| Networks: Task 3 | Workplace project | |||
| Final competency result | Result C/NYC | Date | Assessor name | |
|---|---|---|---|---|
|
Evidence sighted | |||
The candidate has requested an appeal: |
||||
| Assessor name: | ||||
| Assessor signature: | ||||
