Onboarding and execution change management plan

BSB61015

This Assessment Booklet provides you with information and your assessment tasks for this unit. A requirement of your qualification, from which the unit of competence is taken, is the application of the concepts you have been learning.

The assessment activities are an important part of your course as they provide an opportunity to apply what you have been learning and they give both you and your trainer feedback on your progress.

Prior to Assessment

You must be advised of your rights before and after the assessments including the right to appeal.

Assessments should be submitted on or before their due date. Extensions for individual assessment tasks may be negotiated in specific circumstances. Consultation on this must occur prior to the due date and extensions due to illness will require a medical certificate. Extensions will be confirmed to you in writing.

Plagiarism and Referencing

In the event you are deemed Unsatisfactory, you will be allowed two (2) further attempts at an assessment within the timeframe of this course.

As part of the assessment process, you must abide by any relevant assessment policies as provided to you. If you feel you are not yet ready to be assessed or this assessment is unfair, you should be offered the opportunity to discuss all options that are available to you to complete the assessment.

• offering a reasonable substitute within the context of the course where a student cannot participate.

Reasonable adjustment is defined in section 4(1) of the Employment and the Disability Discrimination Act as ‘an adjustment to be made by a person is a reasonable adjustment unless making the adjustment would impose an unjustifiable hardship on the person’. Reasonable adjustment as it applies to participation in learning and assessment activities may include:

• making additional information accessible both before enrolment and during the course; and

• Monitoring these adjustments to ensure that the student’s needs continue to be met.

• Offer valid, authentic and current evidence.

COMPETENCY ASSESSMENT

This assessment consists of seventeen (17) activities to assess your knowledge of this unit. You must answer all questions. Most questions require short answers although some questions require a more detailed response. You should provide typed responses. You may use various sources of information including: text books, learning workbooks, other documents and the internet and must list your sources.

Assessment 2. Skills & Knowledge Activity

Assessment 1: Activities

Student Instructions:

• Writing

• Oral communication

• Change management process or cycle and strategies for communicating and embedding change

• Organisational behaviour and the external environment impact on change strategies

1. There are eight steps of change management. It includes the following:

2. Identification of what the organisation needs to improve- as change is implemented in an organisation to improve certain product or service, there is need to understand clearly goals of the organisation and focus in methods that help in improving those goals and objectives in order attain vision and mission of the organisation. This process involve in identifying resources required that help in change management process.

7. Another important step in change management process is monitoring and managing resistance, dependencies and help in budgeting to avoid any risk that may arise. Employees or staffs of any organisation always resist change despite change as a continuous process. Resistance threaten success of the project. Employees resist change with a fear of unknown.

8. Celebration of success- by implementing change management process successfully, a celebration must be done to recognise the efforts of all participants that supported change management process successfully. This will help in adopting change itself in the organisation.

3. Those who are leaving but need to be aware of the changes

4. Identification of obstacle

3. Another uncontrollable factor is Natural forces-this are factors that are controlled by natural environment or availability of resources can hinder change strategies to be used when implementing change management process. Natural resources such as oil, power among other can impact change strategies process.

4. Another factor is social and cultural forces-cultural behaviors of people surrounding the business have great impact strategies to be used when implementing change process. This include believes, lifestyle, thought patterns among others affects business operations.

When new employees join your company, the way they behave is heavily influenced by the organizational culture. As social beings, people strive to fit in the environment around them. If your company culture encourages employees to speak up without fear of reprisal, new employees will gain confidence in expressing their ideas, whereas if the culture is to "shoot the messenger," new employees tend to keep their opinions to themselves. You can influence company culture by clarifying your vision and values and putting them into practice on a daily basis.

B, Reward Systems

3. Bad cultural shift planning

Luck of employees or staff involvement-this is the most common barrier to change management. Employees have fear for change but by involving they will be able to adopt change during implementation process. Even loyal members of the organisation are resisting for change if they are involved in the process. Most organisation fail in this part

Get the right people in the right places to ensure appropriate and fit-for-purpose resourcing.

Engage the business with “what’s in it for me” through clear articulation and communication on the benefits for individuals, teams and the organisation.

Assessment 3: Major Activity

This assessment is a major activity which consists of eighteen (18) short answer questions to assess the student’s knowledge of BSBINN601 Lead and manage organisational change.

Describe how you have identified a need for strategic change in your organisation by:

1. Analysing organisational objectives

3. Researching external events or trends

By using the internal environment of an organization which refers to events, factors, people, systems, structures, and conditions inside the organization that are generally under the control of the company. The company's mission statement, organizational culture, and style of leadership are factors typically associated with the internal environment of an organization. As such, it is the internal environment that will influence organizational activities, decisions, and employee behaviour and attitudes. Changes in the leadership style, the organization's mission, or culture can have a considerable impact on the organization.

By bringing a specialized management consulting expertise to improve the performance of the company/organization

By working within the corporate structure to resolve business issues and implement solutions in organizational effectiveness/development, strategic planning or process improvement

7. When the organisation is not performing as per the required by the policies and development of some of the changes in management, such changes helps the business to find other alternatives in creating other strategies when identifying and implementing the changes in organisations and we know that any change within the organization is very important. Organization once knows their weakness allows them to perform well and achieve some goals.

   Examples of common barriers in an organisation include:

1. Risk mitigation analysis process involves six processes in order to contain all risks that might arise during change implementation process.

2. The first step is risk identification by using risk register to determine which risk is common and what is the cause of that risk.

7. Lastly monitor the risk by tracking the progress of risk mitigation process you initiated.

9. Developed a change management project plan

4. By Transferring marketing employees to their new job locations (3-day period)- this process take three day for the all process to be effective and everyone should report to their working station.

5. By Meeting with marketing employees to field any questions

10. After completing project plan, it is another step to gain approval from stakeholders to proceed with performing project work. After putting plan together, mailing or emailing a packet to stakeholders and asking them to sign project plan to allow proceeding with working with project plan.

    Face-to-face sign off meeting is more effective. Schedule a meeting for obtaining approval. The agenda will be project plan presentation. Present project plan to stakeholders and make sure stake holders agree with the project. If they will not agree with some issues, reschedule the meeting to work on the project plan to allow you handle those issues right away.

Common communication methods used are:

Terminology- this are terminologies used in an organisation when specialist are working together, use terminology that is understood by all employees to avoid any barriers in communication.

13. The sharing of decisions and ideas which are performed by collaboration that creates solutions over the given time. The partners who have shared decision making powers may be involved in organization. A times the shared amount of changes in accountability to success allows one to make achievement of complex projects which may have negative impact to the stakeholders that may be necessary.

    Use focus group to enable employees with common interest or objectives share their ideas, opinions and how come up with solutions on ways improving their working conditions.

Bad cultural shift planning-when planning for change, planners must have the idea that change will affect people. Planners must be keen in solving cultural behaviours of customers and employees.

15. Actioned any interventions and activities according to the plan

17. Evaluated and reviewed the change

    It is done by conducting an analysis of the scope which goes hand in hand with the plan which also gives the alternatives for coming up with alternatives used for doing the job. The procedures should be followed to the latter.

Through Changing Management Processes include a sequence of steps or activities that move a change from inception to delivery.

Through Changing Management Plans are developed to support a project to deliver a change. It is typically created during the planning stage of a Change Management Process.

ASSESSMENT COVER SHEET

This Assessment Cover Sheet needs to be completed and attached to each assessment upon submission. Ensure you tick the relevant assessment and sign after completing the entire form.