Manufacturing team hong kong and operation and marketing staff colombia

Project Portfolio

Student name:
Student ID:
Assessor:
Date:
Business or Community/Social group this assessment is based on:	WORLDUCATION
Documentation reviewed as preparation:	WORLDUCATION Case Study, Policies and Procedures
Leadership role assumed by student (e.g. Customer Services manager):
Team using critical thinking (e.g. Customer services team):
Job role(s) requiring coaching/mentoring in critical thinking within the team (e.g. sales consultant, shipment officer, customer representative):

Research critical and creative thinking. Write a report (approximately two pages) including:

best practice approaches for instructing teams and individuals in critical thinking (at least three)
examples of how the critical thinking can be applied in the workplace (at least two)

Provide an overview of your chosen organisation and product/services/programs. Include:	Worlducation's headquarters are in Sydney's CBD, but the company has development offices in Bulgaria and Hong Kong, as well as operations and marketing offices in Colombia, Egypt, Iceland, Russia, and the Philippines.
Critical thinking within the organisation assessment of the work environment as it relates to critical and creative thinking, including: systems, policies and procedures supporting critical thinking Attach relevant policies and procedures to this section of your portfolio.	The critical thinking is an important aspect of the business as it helps in building relationships with their team members which enhances the two way communication which is very beneficial of any business. If communication in an organisation refers to the meaningful flow of information, critical thinking is the engine that makes it happen. In the case of the Worlducation, the critical thinking also play an important role as the company’s vision is to see the world without illiteracy. To achieve the company’s vision all the employees need to work in team in which leaders need to manage the work among different people of variety of backgrounds so it’s important here to apply critical thinking to manage it effectively. Critical thinking skills required for the employees who are going to be coached are: Analytical thinking, creative thinking, Problem solving, Decision making.
Plan team meeting	Date: dd/mm/yyyy Time: 9:00 am. Platform: Zoom Topic1: Critical and creative thinking concepts While handling customer complaints, what are the challenges do you face? What are the ides you have for the remote learning of many schools and individuals?
what the diverse requirements are of your team (e.g. cultural differences)ss how you will establish connections and understanding (e.g. ice-breaker)	The diverse requirements of my team is that they are treated with the respect, and valued for their strengths
Attach:		Research report	☐
		Policies and procedures	☐
		Documents to articulate critical thinking features to team (if relevant)	☐

at least two critical and creative thinking knowledge gaps for one individual team member team/individual’s experience of organisation’s approach to critical thinking
Use the work done in Section 1 of your Project Portfolio and the knowledge you’ve gained from the team/individual meeting(s) to develop at least two processes that create a safe environment for critical and creative thinking. For each process, include: any relevant legislative requirements. Attach proof of the developed processes and information sources to this section of the portfolio.
who the learning opportunity is aimed at (e.g. team or individual). how the opportunity complies with organisational and legislative requirements
Include: who will participate in the problem-solving process (i.e. which team members?)
Attach:	Proof of team/individual meeting(s) (if relevant)	☐
	Developed processes (x2)	☐
	Proof of information sources	☐

Summarise the outcomes of the formal and informal learning opportunities you facilitated, including: feedback received from team member(s)
Summarise the outcomes of the application opportunity you provided to team member(s), including: feedback given to team member(s) Attach proof of the application opportunities you facilitated (e.g. video, screenshot of social media post etc) to this section of the portfolio (if not already viewed in person by your assessor).
Recommendations resources required for the development of the recommendation how the recommendation adheres to explicit organisational policies
Attach:	Formal learning opportunity (if relevant)	☐
	Informal learning opportunity (if relevant)	☐
	Application opportunity (if relevant)	☐
	Developed recommendation	☐