List three methods used collect feedback and review customer satisfaction

BSBOPS304 - Deliver and monitor a service to customers

Task 2 – Knowledge Questions

Complete all questions, save, and submit this document to Moodle for grading.

Once your assessment is graded, you will receive an email notification. Check your grades and submission feedback on Moodle.

_☐Current: I am assured that the assessment evidence demonstrates current competency. This requires the assessment evidence to be from the present or the very recent past

_☐Sufficient: I am assured that the quality, quantity and relevance of the assessment evidence enable a judgement to be made of a learner’s competency

Greystone College Australia BSBOPS304 Task 2 Knowledge Questions V1.0222 Page 2 of 5 This study source was downloaded by 100000850595955 from CourseHero.com on 08-10-2022 02:43:03 GMT -05:00

https://www.coursehero.com/file/158132119/BSBOPS304-Task-2-Knowledge-Questions-V10222-2docx/

7. Briefly explain ‘Customer Service Charters’ and what they provide. (approximately 40 words)

Greystone College Australia BSBOPS304 Task 2 Knowledge Questions V1.0222 Page 3 of 5 This study source was downloaded by 100000850595955 from CourseHero.com on 08-10-2022 02:43:03 GMT -05:00

	There is also a method from which we can provide information to visual impairment customers by using the braille system, it is a tactile writing system that raises dots so that they can move their hands and be able to understand it.
Mobility difficulties

End of questions

Greystone College Australia BSBOPS304 Task 2 Knowledge Questions V1.0222 Page 5 of 5 This study source was downloaded by 100000850595955 from CourseHero.com on 08-10-2022 02:43:03 GMT -05:00