Increases the impact your words and makes you clubbable remember

3: The Illusion of a Solution

· Be prepared to take risks – learn to trust your ‘gut’ and your heart, and go out on a limb for what you believe in; be prepared to challenge accepted wisdom or authority. In the words of the CEOs, ‘it is easier to ask for forgiveness than to seek permission’.

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3: The Illusion of a Solution

· The capacity to take an interest in the wider world and to see problems within the wider organisational context within which they sit.

unpredictability; this is a skill which will be completely at odds with all prior professional training.