Human resource management study case

CHAPTER 2 HUMAN RESOURCE MANAGEMENT

Equipment Company (OEC) director (a U. S. national) of the office Equipment Company (oEc) in Lima, Peru (see Map 2l .

l), announced suddenly that he would leave within one month. The company had to find a replacement. OEC manufactures a wide variety of small office 1997, the managing ln equipment (such as copying machines, recording machines, mail scales, and paper shredders) in eight different countries and distributes and sells products worldwide. lt has no manufacturing facilities in Peru but has been selling and servicing there since the early 1970s. Do you already know where case studies are sold at affordable prices? Have you seen where they write andsell the best case studiescheaply?

This director will report directly to OEC’s U. S. eadquarters on all production and quality-control matrers but will rePort to the managing director in Peru on all other matters, such as accounting, finance, and labor relations. OEC, by policy, will replace the exiting managing director with an internal candidate. The company employs a combination of home-, host-, and third-country nationals in top positions in foreign countries, and managers commonly rotate among foreign and U. S.

locations. ln fact, it has been increasingly evident to OEC that international experience is an important factor in deciding who will be appointed to top corporate positions.

AND CONCERNS PERU Population 22. 3 million Monetary unit New sol Major languages Span ish Quech ua Aymara Largest city Lima Major industrial areas Arequipa Chimbote Cuzco lquitos Lima Talara Map 2l. l Peru never been based abroad but has worked for the last three years in the Latin American regional office and frequently travels to Latin America. Both he and his wife speak Spanish adequately, and their two children, ages I 4 and I 5, are just beginning to study the His wife holds a responsible marketing position with a pharmaceuticals company.

Carolyn language.

His wife does not work izen, he has worked outside the home or speak English. CHAPTER 2I HUMAN RESOURCE MANAGEMENT 905 Juan Moreno At27, Moreno is assistant to the present managing director in Peru. He has held that position since joining OEC upon his U. S. college graduation four years ago.

Unmarried, he is considered competent, especially in employee relations, but lacking in experience. He had been successful in increasing OEC’s sales, in part because he is well connected with local families who can afford to buy new office equipment for their businesses. Questions l.

Blocklyn, “ Developing the lnternational Executive,” Personnel, Vol. 66, March 1989, pp. September 14, 1992, p. 5; “ Popoffon Challenges for Dow and for the lndusvy|’ Chemical Wee( May 18, 1994, pp. 26-28; and Susan J.

Sinsworth, “ lssues Management ls Central to Frank Popoff’s Globalization Strategy,” Chemlcol Engineering News, Vol.

Hannon, lngChung Huang, and Bih-Shiaw Jaw, “ lnternational Human Resource Strategy and Its Determinants: The Case of Subsidiaries in Taiwan,” Journal of lnternotionol Business Studies, Vol.

26, No. 3, Third Quarter 1995, pp. 53 l-554. 4447; “ Globesmanship,” Across the Boor4 Vol. 27, Nos. l, 2, January-February 1990, pp.