Demographic barriers and disability barriers

CHCCOM003

Table of Contents

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This unit describes the skills and knowledge required to develop communication protocols for a team or a business unit. This unit applies to workers responsible for overseeing the
communication of organisation-specific information to a range of internal and external stakeholders.

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

 typical workplace reporting processes

 use of presentation media

tasks until you have read and understood this information. Your training organisation must

also provide information about assessment while on practical placement, including specific

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Assessment tasks

Resubmissions

If you are marked not yet satisfactory for a task, you will be given the chance to resubmit. You will have up to three opportunities to resubmit each assessment task. If, after the third attempt, the assessment is still not satisfactory your trainer/assessor will make alternative arrangements for assessment. To make an appeal about an assessment decision, refer to the assessment appeals process in the Student Handbook

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	Handing in work without the adequate acknowledgement of sources used, including

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Context 2: Educational level and demographics
The organisation provides services primarily for young people between the ages of 12 and 25.

Context 3: Disabilities that can impact communication
Following the inclusive values of the organisation, there are also staff members with hearing


	1. Information or updates are verbally provided to staff in weekly meetings (presumably in English) Based on Context # 1, most staff come from various backgrounds, hence English is not their first language. Also, as per, context # 3 it does specify that there are staff members who have hearing impairments (so verbal weekly meetings might not be as effective)

	3. Information to staff are provided in a written fact sheet regarding disabilities

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Marking

For

Marking

The community centre in your area provides employment and education

consisting of mostly refugees from different countries. The centre needs


Answer	This organisation will have their own business and strategic plans in terms of their mission, vision and goals for the organisation regarding employment and education support services they provide for refugees. The communication plan should incorporate these elements to ensure it smoothly communicates to all of its stakeholders, hence being able to achieve the organisation’s mission,

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Student Declaration


Course	Code: CHCCOM003



NIET Office to complete
Date received
Received by

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An “Interim - Partially Completed” result is to be entered into aXcelerate for the written knowledge assessments using the internal identifier ‘CA-WRO’.

In completing this assessment, I confirm that the candidate has demonstrated all unit outcomes through consistent and repeated application of skills and knowledge with competent performance demonstrated in multiple instances over a period.

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			Authentic

Final Result

Assessor name:

Assessor signature: