Your question:

The Quality Assurance (QA ) department of your company recently received a batch of returned laptop computers which have 4 different defects which require replacement piece parts under warranty coverage. Please make a check sheet and a Pareto diagram on the type of defects so the procurement department can order the relevant replacement pieces parts.

Returned Lap Top Defect require replacement

5. Battery

6. Key Board

11. Key Board

12. Monitor

17. Monitor

18. Mother Board

Assignment Help Answers with Step-by-Step Explanation:

Defect Type | Tally

----------------|------

In the check sheet, each vertical line represents one tally mark. After tallying the defects, we can see that Monitor has been reported 3 times, Key Board 4 times, Battery 4 times, and Mother Board 2 times.

2. Create a Pareto diagram using the defect frequencies in descending order:

Monitor | 3 | 11

Mother Board | 2 | 13