Confirm that understand the assessment submission guidelines

Qualification Title
Unit Code
Unit Title	Develop Workplace Communication Strategies.
Student Name
Student ID
Student Email
Assessor Name
Campus
Due Date
Submission Date
Assessment Task

• I have followed all submission, presentation and file name guidelines outlined in the submission guidelines. I am aware that if I do not follow the required guidelines, this could result in my assessments being returned not assessed by my trainer/assessor.

• I understand that I must not receive undue assistance or the unauthorised help of others in the preparation of my assessment work.

	2

Student Assessment Instructions
• This is a written assessment. All questions must be answered for this assessment.

• This written assessment will need to be completed again if it is incomplete or without satisfactory performance, after further training support. This may be to focus on question areas not achieved in the prior attempt at the assessment.

Required Resources
• You will need to have access to relevant legislation, standards and codes, industry practices.

Evidence
• You must submit the completed assessment cover sheet and your answers to your assessor, either by handing in written responses or by online submission within the allocated time.

• If you are unable to provide sufficient evidence with the written assessment method, your assessor may be able to provide you with an alternative method. Discuss this with your assessor.

What happens if your answers are not satisfactory?

Question 1


Result	Satisfactory ☐ Not Satisfactory ☐



	Example two: Another example of special communication is language differences and in able to communicate to a person that can’t speak or understand English is by hand gestures or look for a worker who can speak and understand the preferred language.
Result


Answer	Medium one: Blogs/Vlogs Appropriate: When putting pictures in the blogs/vlogs always ask the permission of the owner or the person in that photo.
Answer
	Satisfactory ☐ Not Satisfactory ☐

Answer

Question 8	Explain the difference between an official communication channel and an unofficial channel and provide an example of each.

	6

1. English as an additional language – Not all of the workers are good in speaking in English language, so they need to learn from time to time the language that almost all of the clients speaks.

2. Disabilities – There are instances that a worker has a disability like in hearing, in that case, the worker needs to find a way on how to communicate in the client or they should have a hearing supporting device.


Answer	Mentoring	Coaching
	Principle 1 Mentor has appropriate skills and experience

		Practice 1 Coach is professionally qualified
	Practice 2 Identify the mentees needs

Question 13	Provide two reasons why it is important to evaluate communication practices at least two steps you would follow when implementing a process to evaluate a communication strategy.

	Satisfactory ☐ Not Satisfactory ☐

Question 15

	Satisfactory ☐ Not Satisfactory ☐

	8


	These two are the elements that should be considered in financial implications: 1. Budget



Result	Satisfactory ☐ Not Satisfactory ☐

	9


	An organisation with lots of networks and a strong relationship in work will give a huge advantage in the workplace because they can disseminate the message to each other easily and can make the work properly.
Result

Assessor Name
Assessor Signature

	10