Community services quality governance framework pdf fisher
Q 1.Provide two examples of bad governance at Safety Central and explain why each example is a failure in governance.
Ans: -
Appointment of the appropriate Boards member. The Nominating Committee shall assist the committee members to appoint new board and CEO who is more expertise and experience and who ensure the service delivered within their organisation are safe and of a high quality (Community service quality governance framework, n.d.).
The governance structure should be transparent. All the staff and the board members of Safety Central organisation should be equally allowed to follow and comprehend the decision-making process. This means they'll be aware of exactly how and why a decision was taken – what relevant data, guidance, and consultation
Q 4. Identify and describe the characteristics of two leadership theories (or styles) that would help the new CEO to respond to recommendations identified by the ACNC.
Ans: -
Ans: -
The transformational leadership style can be applied to address issues 1 by giving the team member care, stimulate, inspire, and motivate to one another and to work with them as a team. By recognise everyone as individuals, not just as members of the group, by assisting them in developing their strength and give them time off for their mental wellbeing. And, by establishing a sense of meaning in members or staff
McGregor’s Theory X and Theory Y and
Herzberg’s Two-Factor Theory.
Herzberg’s Two-Factor Theory: This theory claimed that a person's motivation was influenced by their surroundings and working situations. He identified two categories of motivational demands for workers: hygiene and motivator. Salary, perks, policies, working circumstances, and relationships are examples of hygiene aspects that are excellent for preventing job unhappiness. Appreciation, accomplishment, and accountability are examples of motivator aspects that promote work achievement and satisfaction (Fisher, 2009).
Q 8. Apply expectancy theory to motivate the Safety Central staff by explaining what you would do as a manager to respond to the consultant’s observations above.
Q 10.Identify one disadvantage of group-based decision-making for the purpose of developing the new goals for Safety Central.
Ans: - The disadvantage of group-based decision-making for the purpose of developing the new goals for Safety Central is that it consumes time. Taking everyone's point of view into account, it requires more time in a meeting to analyse the mission of the meeting as well as the desired outcomes.
Design thinking system to apply creativity to make decisions. This has the potential to provide helpful and new ideas that are off the beaten path. So, people with creativity can look at a problem from a new perspective.
Reference
Bolden, R., Gosling, J., Marturano, A., & Dennison, P. (2003). CENTRE FOR LEADERSHIP STUDIES A REVIEW OF LEADERSHIP THEORY AND COMPETENCY FRAMEWORKS Edited Version of a Report for Chase Consulting and the Management Standards Centre. http://business-
school.exeter.ac.uk/documents/discussion_papers/cls/mgmt_standards.pdf Community services quality governance framework. (n.d.).
