Buy bounce fitness manage organise change answers online
Bounce Fitness manage organise change
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MANAGE ORGANISE CHANGE
Classes are coupled with state-of-the-art fitness equipment to cater to those who prefer resistance training to aerobic workouts. Additional free weights allow for use by even die-hard lifters.
Each centre sells membership to 120 %.This means that at peak times it could be quite crowded, but experience demonstrates that there is a maximum of 80% usage.
Goals and objectives of Bounce fitness
- Generate a 10 % yearly increase in sales
- Increase market penetration every quarter
- Continue to cultivate Bounce Fitness ‘ image as the premier long term wellness program provider
- Decrease customer acquisition costs by 4 % every two quarters.
- Lower the cost of service delivery by 1 %a quarter.
- Holding spending, as a percentage of sales, at a steady rate.
Product and services of bounce fitness
- Bounce fitness is becoming to register with fitness Australia.
- Adoption of code of conduct to qualify as registered as fitness services
- Upgrade qualification of some trainers to meet the minimum requirement of Certificate III level
Where are we now?
At moment, the Change management Agent has been asked to prepare a plan and has been given a budget. The centre wants to ensure that all trainers meet the requirement or immediately take training which is covered by Bounce fitness. Bounce fitness is expected that the changes will be implemented smoothly and the process will be well managed.
Will be more professional as following the code of conduct. Attract more customer. |
|
OPPORTUNITIES Provide a variety exercise of services for a range of clientele across many varied settings. |
SWOT ANALYSIS
Changes: Bounce fitness is about to register with Australia fitness
- Changes: Adoption of code of conduct to qualify as registered as fitness services
· Increase the level of professionalism · Increase the level of reputation. |
· Refresh training or meeting for all staff. · Cost effectives {printing booklet } |
THREATS · Resistant from staff |
- Changes : a Upgrade qualification of some trainers to meet the minimum requirement of certificate lll
http://fitness.edu.au/certificate-3-guarantee-queensland/
BUDGET ALLOCATED : 20,000
As the income is more than expected, a report will be sent to the CEO and I will request to CEO of Bounce fitness to increase the amount of the budget to be able to achieve the changes.
EXTERNAL ENVIRONMENT: PEST Analysis
| political | environmental | social | technological |
Ø Government organization / attitude Ø Competition regulation |
Ø Lifestyle changes Ø Work / career and leisure attitudes |
Ø New machines Ø Changes in technology |
‘As the different level of training has reduced the quality of the customer experience and potentially safety.’
All staff members will have to go on training to refresh their knowledge and to ensure a good quality work to customer and be professional. All staff must have the cert 3 fitness Instructing.
I would ask feedbacks first before review the changes requirements it can be customers feedbacks as well.
Because the bounce fitness is located in different state web conferencing will a way to able to help to prioritise changes.
- Chief executive officer - Margaret House.{ Internal}
- employees {trainer}{ internal}
- change management agent {internal}
Will help the organisation to identify the changes needed and monitor it to be able to be compliances.
- Customer{ external }
The customer are the most important people in the organisation as the success of the organisation depend on them. When they are satisfy they can even support you in your project.
- Fitness of Australian {external}
- Suppliers
- Government {external}
- Insurance {external}
Risk assessment and risk mitigation strategies
| stakeholders | Topic subject | Communication methods (medium) | Timelines |
| CEO Margaret House | Face to face meeting | Ongoing | |
| Trainers | Changes Training programs |
Ongoing | |
| Customers | Changes about to register with Australian fitness. | Advertising. Emails |
Ongoing |
| Government | Changes in the organisation | Presentation | Ongoing |
| Supplier | Awareness of the changes | Emails | Ongoing. |
| Insurance | Changes in the organisation | Emails | Ongoing |
| Action Task | By whom | By when | Required resources | Report to |
| Fitness trainer needs to complete cert 3 | trainers | 6 months | CEO Centre manager |
|
| Code of conduct meetings | All staff of bounce fitness | By 2 weeks | ||
| WHS training | All staff of bounce fitness | By 2 months | Financial funds: fees for WHS external expert, projector. | Centre manager |
Seeking approval and resources allocation
As a change management Agent will seek approval from the CEO of Bounce fitness who is Margaret House before implementing the proposed changes also inform the staff members about it, which could a team meeting.
As a change management agent, I will make sure that all the implemented proposed changes are being monitored and be kept on track to be compliances with policy and procedures.
I will conduct monthly surveys and also ask feedbacks to staff and also to customer face to face. Direct observation can be done to observe and have an ideas of what happening. Weekly meeting will be an ongoing process.
Also with the collaboration of all staff members, support from CEO, customer will able to achieve the goals and objectives of the organisation and increase the customer level.
References:
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