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bsbops manage business operational planskpi

Bsbops manage business operational planskpi

BSBOPS502 Manage business operational plans

PLANS

Student ID: ………AIA22045…………………………………………………………

Contents

Section 1: Planning for an operational plan ................................................................................................. 4 Section 2: Developing an operational plan ................................................................................................ 13 Section 3: Managing operational performance .......................................................................................... 20

Student name:

Simran Chawla

Business this assessment is based on:

Worlducation (Case assessment provided)

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BSBOPS502 Manage business operational plans

Identify potential activities

What potential activities are required to address the
objectives (at least three per objective)?

Advertisement Consultant.

when required by Sales Manager.

Establish potential human resource requirements

research and
summarise information on resource options and how the resource may be sourced (e.g. can
internal staff do the job, are consultants required etc.?).

explain any Intellectual Property (IP)
requirements, rights and responsibilities linked to the resource.

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For each physical resource:

research and
summarise information on resource alternatives (e.g. RPA vs human
input)

explain any Intellectual Property (IP)
requirements, rights and responsibilities linked to the resource (other than those already
considered).

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All these issues can be associated with the operational plan activities as it is the data which the base of the online advert, training sessions,
sponsorship and rewards programme. All the key decisions always based on the data available.

Attach:

Please refer to the appendix for all the policies and procedures related to the organisational plan.

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Summarise the outcomes of your meeting with relevant stakeholders:

Which stakeholders did you consult with?

I (Sales Manager) consulted with Anna Armstrong, CEO, new in-

house trainer, advertising consultant, Sales Staff, IT Department.

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Timeline

Resources required

KPI

the activity’s successful
completion

When
must the
activity be complete
d by or
during
which
period is it to be
complete
d

External
Consultant and Sales Manager (reporting to the management)

2 months

Marketing
resources
e.g. digital
assets for
the advert,
brand
guidelines,
product
photos;
computer
and other
technologies; Human
resource will be
Advertiseme
nt consultant

Sales staff

On a
monthly
basis at
least for 6 months

Objective

Timeline

KPI

Budget

Development of tool which will
automatically tell the
schools who reached
minimum
downloads
and provide
notifications for the
reward using the help of IT department

No. of
Schools
achieved the minimum
downloads;
=>50
Schools/mon th

2 days in a week

Training
Materials,
Printer,
Computer,
Papers; New In-house
trainer will
successfully run the
different
training
programs

Objective

Activity/

Timeline

Budget

Organise
school
visits from
time to time as and
when
required by sales staff

$ 150 travel cost per
visit

Develop
personal
relationship s between fortunate
children
and sales
staff by
sponsoring different
programs

$ 1000
estimated

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How will you seek approval?

Attach proof of approval (e.g. minutes of executive team meeting, draft email) to this section of the
portfolio.

Document the resource requirements (following organisational policy and procedures).

Attach proof to this section of the portfolio.

Explain plan to team

Refer to the documentation policy in the appendix for documented resource requirements.

AIA-BSBOPS502-PSV-V1.0

Page | 19 of 44

Confirm that any new staff members required to complete the
activities in the
operational plan were recruited and inducted according to the

organisation’s policies, practices and
procedures (e.g. via
email, face-to-face
conversation, survey etc.)

Confirm that any new physical resources and services required to
complete the activities in the operational plan were acquired
according to the

organisation’s policies, practices and
procedures (e.g. via
email, face-to-face
conversation, invoices, quotes etc.)

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