Assessment tool at5: portfolio of evidence or rpl

BSB - Business Services Training Package (Release 1.2)

Version

Unit Information

Unit Descriptor	This unit describes the skills and knowledge required to manage employee and industrial relations matters in an organisation. It involves developing and implementing employee and industrial relations policies and plans and managing conflict resolution negotiations.
Licensing, legislative, regulatory or certification requirements	No licensing, legislative or certification requirements apply to this unit at the time of publication.
Employability skills	Employability skills are contained within this unit
Application of the unit	It applies to those who are authorised to oversee industrial relations and manage conflict and grievances in an organisation. They will have a sound theoretical knowledge base in human resources management and industrial relations as well as current knowledge of industrial relations trends and legislation.
Unit sector or competency field	Workforce Development – Workplace Relations
Pre-requisite, co-requisite or interdependent assessment of units	Not applicable
Assessment Conditions	relevant workplace documentation and resources case studies and, where possible, real situations
Method of assessment	Under the heading Assessment Sheet On Page 3 Please select which of the following Assessment Tools you will be using to provide evidence for your assessment. If you select either AT5 or AT6, these tools will provide all evidentiary requirements to complete your assessment. If you select any of the tools AT1 – AT4, you will need to select at least three for your evidence to meet assessment requirements.

Assessment Sheet

Learner	Signature	Date
		Choose Date

Assessment Tool AT1: Assessment Activities Summary

This tool relates to the assessment activities which have been completed throughout the learner guide. Trainers and assessors should use the space below to record details of any issues or feedback they wish to provide to the learner in relation to their responses to the assessment activity in the body of the workbook.

Feedback and comment on assessment activities:

Assessment Tool AT2: Written and/or Oral Questions

Ethical principles.
Codes of practice.

Question 5: What is negotiation?

Question 6: List and describe the key entities in the current Australian industrial relations system. If necessary conduct the appropriate research to answer this question.

Project :

Assessment Tool AT4: Supervisor, Third Party or Assessor Demonstration Report

Supervisor, third party or assessor to provide comment on workplace performance or demonstration. Record the context in which Learner was observed, detail any evidence that has been provided, initial each section and sign when completed.

Performance Criteria

Performance Evidence

Analyse organisational documentation to determine long-term employee relations objectives and current employee relations performance
Collaborate with others to develop and review industrial relations policies and plans
Develop implementation and contingency plans for industrial relations policies
Identify the skills and knowledge needed to implement the plan and organise training and development for self and staff
Document and communicate strategies and procedures for eliminating and dealing with grievances and disputes
Train others in conflict-resolution techniques
Manage industrial relations conflicts, including advocating the organisation’s position during negotiations and documenting, implementing and following up agreements

Knowledge Evidence

Declaration

I am the Choose Role for and agree to participate in the evidence gathering processes that are required to verify that has been observed demonstrating the skills outlined above over a period of time for this unit of competency.

Choose Role	Signature	Date
		Choose Date