Appendix 4 - project task 1 portfolio

RTO:	LET Training
Document:	BSBINN301 Assessment 2 Learner Workbook	Version:	2.1
Date Effective:	16/04/2020	Review Date:	15/04/2021

Learner Instructions 3

Section 1: Performance objective 6

Section 2: Assessment description 6

Scenario 1 - Cappuccino Cafe 10

Scenario 2 - Home Reinvention 11

Appendix 4 - Project Task 1 Portfolio 19

Project Task 2: Support and guide innovation in a team environment 31

Section 5: Submission checklist and specifications 33

Appendix 5 - Meeting Agenda 34

Question 3 38

Question 4 39


	Clearly identify which part of the question your response relates to (where applicable). Attach required documents at the end of this workbook as specified in the activities.


	Answers to all questions and their component parts (i.e. 100% of all questions) must meet the stated assessment criteria to be deemed to have satisfactorily completed each assessment task.

	How many attempts do you have?



	Email: admin@lettraining.com.au

Learner Details

Form a team

Project Task 1: Form an innovative team

Review team strengths and weakness
Outline potential team members
Provide and gather feedback on team members and your performance

The Learning Module Section 1 and Section 2

Project Task 2: Support and guide innovation in a team environment

Present your innovative idea to your team
Complete the follow-up questions in written format

The Learning Module Section 2 and Section 3

Project Task 1: Form an innovative team

Section 1: Performance objective

Section 2: Assessment description

Description:

Section 3: Assessment checklist

Section 4: How to complete this task

Form a team with 2-3 other people (such as your work colleagues, friends, or family members) to complete an innovation challenge. Note: If you are isolated, please note that this task may be completed with others via web conferencing facilities (e.g. Skype).
As a team, choose one scenario to complete together. Document your chosen scenario in Appendix 4 - Part A.
2. 2. describe any changes made to the goal as a result of team discussion.
In a separate document, develop a draft budget for team innovation activities (using the space in Appendix 4 - Part C).
Work with your team to decide on the ground rules for how the team will work together. Write these ground rules in Appendix 4 - Part F.
In your team, decide the responsibilities of each team member. Hold this discussion in a way that is likely to help the teamwork together and encourage innovation. In Appendix 4 - Part G, write the responsibilities of each team member, explaining how and why the group decided this responsibility. Explain how you participated in this discussion and encouraged innovation.
Gather feedback on your performance from each team member by using the feedback form provided in Appendix 3, ensure at least two (2) team members complete one for you. Collect feedback forms for your performance from each team member and include it in Appendix 4 - Part J-02.
Prepare all portfolio documents (as per the specifications below) for submission. Ensure you keep a copy of all your work for your records.

Section 5: Submission checklist and specifications

Your assessor will be looking for evidence of:
planning and organising skills the self-management skills to take a proactive team role and to reflect on own performance

Appendix 1 - Innovation Scenarios

Scenario 1 - Cappuccino Cafe

Cappuccino Cafe is an Italian coffee chain attempting to enter the Australian cafe market. It will open its first store in a popular shopping centre in the middle of one of Australia’s major cities at the beginning of next summer.

Innovation challenge

Plan an innovative marketing campaign for Cappuccino Cafe. The campaign must promote the new store and the new product.

propose strategies for encouraging people to try the new product.

Key information:

Home Reinvention is an Australian importer and manufacturer of fixtures, fittings and furniture. It has a large range of goods and offers homemakers an impressive choice of style options.

Each piece of furniture reflects the history, tradition, creativity and innovation of the Home Reinvention team of craftspeople.

lighting
fine brass accessories and feature doors

The quality of finished products is inconsistent.

This is possibly due to old-fashioned production methods.

Water and energy consumption levels are too high.

The environmental impact of manufacturing practices needs to be reduced.

There is little or no continuous flow of materials through the plant.

Manufacturing processes are often clogged with work-in-progress. Craftspeople at Home Reinvention are organised into several teams. Each team is trained to work on only one or two parts of the manufacturing process. Very little sharing of knowledge occurs between departments. Only the employees in the quality control department are involved in quality management.

to increase quality and profit
to minimise its environmental impact

Innovation challenge

Propose one or more innovative solutions the new manager could implement to achieve one or more of Home Reinvention’s new goals. Your team may propose solutions based on any of the following types of innovation:

Key information:

You have a team budget of $5000 for innovation team activities, including an hourly rate of $50 per team member. Planned activities may be scheduled for future dates beyond the timeframe of assessment.

Scenario 3 - Office Genii

Propose one innovative product solution for Office Genii. It must meet a customer need and be an ergonomic, user-friendly solution. There are no limits to the technology which may be used to manufacture this product. There are no limits to the cost of production so long as the benefits outweigh the investment in new processes.

Consider the following issues:

Product characteristics: size, colour, shape, weight, etc.
How the product will be manufactured.

Scenario 4 - OzCorp Securities

OzCorp Securities is one of Australia’s leading stockbroking and financial services firms. The firm has offered Australian investors stockbroking services for over 20 years. Clients are able to access a complete range of financial services including superannuation, estate planning, insurance advice and taxation. OzCorp’s Financial Planning Service helps people organise their financial affairs and achieve wealth goals.

OzCorp has assigned the employee development and retention committee the following objectives:

To develop an innovative approach to the attraction, retention and development of key talent

Key information:

You have a team budget of $5000 for innovation team activities, including an hourly rate of $50 per team member. Planned activities may be scheduled for future dates beyond the timeframe of assessment.

Appendix 2 - Potential team members

Appendix 3 - Feedback form

Team member’s name: Rohit

Your name: xyz

Your role: Manager

4 Followed team ground rules.

5 Discussed team roles and responsibilities constructively.

4 Challenged and tested ideas within the team in a positive and collaborative way.

5 Encouraged innovation among teammates.

5 Acknowledged and respected diversity within the team.

5 Helped establish reward and recognition system as an integral part of the team's way of working.

Appendix 4 - Project Task 1 Portfolio

As you complete Project Task 1, insert your answers in the relevant space provided below. You may wish to add pages or extend the space as required.

A. Selected scenario

(Identify your chosen scenario: Cappuccino Café; Home Reinvention; Office Genii; or OzCorp Securities.)

C. Draft budget

$250 Retail products (napkins, coffee bags, cleaning, etc.)
$300 for office supplies

4. $400 Hardware for storage (bins, utensil rack, shelves, food case)
5. $100 Equipment for the counter area (countertop, sink, ice machine, etc.)

D. Strengths and weaknesses

E. Potential team members

Outline which two team members from the ‘potential team members’ list in Appendix 2, would complement your current team members. Include the reasons for your decision.

G. Team member responsibilities

I will give direction and assistance to both of my friends on tactics for achieving success in cappuccino cafés in Australia by organizing suitable training sessions before the cafe's opening.

H. Innovation schedule


(Insert your feedback forms here or include a reference as to whether they are attached separately. Extend the space as required.)

Place the completed Feedback Form for team member 01 below:

Section 1: Performance objective

Section 2: Assessment description

Using the scenario information supplied, you are required to work within a team to model behaviour that encourages and supports innovation, such as seeking and using innovative ideas, sharing and discussing ideas, etc. You will then plan and lead an activity to encourage innovation. This activity should be based on the innovation tools and techniques discussed in Section 2 of the Learning Module.

You will be given an opportunity to reflect on your performance and the team’s performance and answer follow-up questions to demonstrate an understanding of innovation and teamwork.

Section 3: Assessment checklist

Read the Learning Module Section 2 and Section 3.
Review the scenario your team had chosen in Project Task 1.

Hint: Use the feedback you received from Project Task 1 to help you improve your performance in the team.
Prepare a meeting agenda or an outline of the group activities to be conducted by you, using the space provided in Appendix 5.

Demonstrate techniques for overcoming barriers that may arise. For example, employ communication and resolution techniques to deal with objections and conflicting points of view.
Participate as other team members present their ideas and run their activities. For example, offer constructive criticism, comments, or objections where necessary. Celebrate and support other team members’ innovative ideas.

Section 5: Submission checklist and specifications

Your assessor will be looking for evidence of:
communication skills to work with team members constructively problem-solving skills to overcome issues self-management skills to take a proactive team role and to reflect on own performance knowledge of different roles that people may play within a team and how this impacts on the way a team works knowledge of the group dynamics at play within a team.

Discussion topics are items on which you seek input from the group. For example, gathering feedback on a planned commuting policy change as well as queries from the staff regarding it.

Meeting Agenda

1. During the launch period, provide promotions such as product samples and special discounts.

2. Make a floor layout. A well-thought-out and friendly floor layout are essential for a coffee business.

7. Use social media to communicate directly with your consumers.

8. Conduct a short direct mail or email campaign in which discounts are sent to local households or businesses.

Always be on the lookout for alternate techniques, and urge your staff to do the same.
To obtain new insights, try reverse mentoring.
Encourage and reward creative thinking.
'Ideas boxes' should be implemented.

Agenda Items				Presenter
1	(Take attendance)			(Robin)
	Discussion:	Starting on the first day, it is critical to stress and monitor attendance.
	Conclusions:	This will tell us how many individuals are gathered in the meeting session to discuss about how to create a unique marketing campaign for Cappuccino Cafe.
	Action Items Arising:			Person Responsible		Deadline
	Make a clear description of the action item that needs to be accomplished.			Mohit		30/01/2022
	Include some context so that the team members understand where this duty has arisen.			Mohan		30/01/2022
2	(Appropriate seating arrangement)			(Mohit)
	Discussion:	Circular Seating Arrangement. Can be done for a group of 5-6 individuals so that they can discuss their views face to face with each and everyone in the group.
	Conclusions:	can elicit such superior learning attitudes (e.g., hand-raising for assistance and complying with requests)
	Action Items Arising:			Person Responsible		Deadline
	Visualize everything is arranged properly.			Robin		30/01/2022
	Arrangements of fresh refreshments should be there.			Shekhar		30/01/2022
3	(Employee engagement survey )			(Mohan)
	Discussion:	When employees and management talk about the findings, it may lead to greater engagement, productivity, and profits while decreasing turnover and expenses.
	Conclusions:	Companies perform employee engagement surveys to determine how engaged and pleased their workers are with their jobs.
	Action Items Arising:			Person Responsible		Deadline
	It not only motivates individuals to understand how their role fits into the wider picture			Anik		30/01/2022
	It may also assist us in recognizing jobs and their relevance.			Shekhar		30/01/2022
4	(sales quota update)			(Shekhar)
	Discussion:	Shekhar must handle the Sales Quota update so that we know how many sales our café does in one month.
	Conclusions:	This will display how much profit or loss we have made since the previous time we counted.
	Action Items Arising:			Person Responsible		Deadline
	Assigning someone to each conference job will hold all team members accountable for completing their responsibilities.			Mohan		30/01/2022
	A common understanding of who individual(s) is working on a particular action item will help inspire team cooperation to better grasp project details.			Robin		30/01/2022
5	(Provide products sample)			(Anik)
	Discussion:	Different types of samples like (cappuccino, espresso, iced coffee, decaffeinated coffee, alcoholic coffee) can be provided to the individuals who will join us on the opening day of the café.
	Conclusions:	We may also provide unique discounts on various coffee varieties so that consumers want to return to our café instead of going elsewhere.
	Action Items Arising:			Person Responsible		Deadline
	Customer will encourage their friends to join our café.			Mohit		30/01/2022
	With this action item list template, we can track the impact on our café shop and product performance.			Shekhar		30/01/2022
Other notes or information discussed in this meeting
Importance of team collaboration. Collaboration in the workplace is a hallmark of an effective team since it brings the most out of two or more people working together. Efficiency is a vital feature of the workplace and an integral part of any team.
Next Meeting Arrangements (if applicable)			Date: 05/02/2022		Time: 10 AM- 12PM
Meeting Closed at (time):			1PM

Based on your impressions and feedback received from your team, how would you improve your performance?
Yes, I used the feedback from Assessment Task 1 to improve the performance of my team. To be effective, feedback should be meaningful, helpful, and engaging. We can improve the team's feedback process by recognizing the importance of team feedback and researching the most effective methods.