3. Strategic goals and objectives logically link to customers- The strategic goals and objectives that are logically linked to the customer are to improve customer satisfaction when delivering some products, to them. It involves a decreased number of product returns and reduced time to listen to the complaints of the customer. This strategic planning needs to be done, to improve the service approach for them regarding the company products and the delivery services (Martins, 2021).

Organizational strategy refers to the actions and activities that a company plans to conduct in order to achieve its goals and objectives. These initiatives constitute the strategic plan and need extensive participation from all organizational divisions and levels. Strategic planning is the first and most important phase in the planning process. It leads to the creation and execution of action plans. The term organizational strategy refers to a variety of factors, including resources, organizational goals, innovation, and staff learning and development. Corporate, business and functional strategies are the three types of organizational strategy (Katuse, 2021). Above it, companies like CIPD utilise competitive strategies like horizontal integration and vertical integration to strengthen their positions and differentiate themselves from rivals. Both entail the purchase of other companies as a means of achieving company expansion. A business approach known as "horizontal integration" involves one company acquiring another that competes on an equal level in the same industry. Similarly, the purchase of business operations within the same manufacturing vertical is referred to as vertical integration (Pérez-Lara et al., 2018).

Amazon sells more than 12 million products. The strategic goals and objectives of the overall products of the company are to sustain its features and increase the average customer rating. For that, Amazon critically makes respective road maps for each product and product category, as well as the company, significantly measures the quality of the product before sharing it with target customers. As a result, it can clearly say that strategic goals and objectives directly link with products and product developments.

Strategic goals and objectives logically link to services

The scale of technology has changed tremendously in these years within the organisation. The emergency scale of technology is the Natural language understanding (NLU) is a subset of natural language processing that assists computers in comprehending human language by understanding, analysing, and interpreting the basic speech elements individually. The main advantage of the NLU technology assists in delivering background knowledge to the computer, which may then be utilized to determine what a human can say in various scenarios. This facilitates the development of self-service solutions that aid in the delivery of relevant possibilities to clients. The main disadvantage of the NLU is its flexibility, training can take time, depending on the quantity of data, and developing a model using a new set of data without utilizing a pre-trained model might take weeks to attain high performance (Bolaños, 2020).

Common Workplace Benefits of Technology:

Common Workplace Technology Disadvantages:

5. It has an impact on workplace interactions.

8. It may promote lethargy.

• AI-based COVID-19 detector tools- As employees are progressively coming back to offices, Artificial intelligence-based COVID- checking solutions are assisting people professionals to monitor employees' health state with safety, for decreasing their exposure to COVID-19.

• Its impacts on workers and their working practices- Artificial intelligence (AI) and machine learning are critical to better understanding and responding to the COVID-19 crisis. This technology assists in identifying the coronavirus virus in certain employees who are not falling and notifying them to take time off from work. Jobs that are now less viable for AI help may be targets for improvement. This AI-based COVID-19 detector tool help in checking the health and well-being of the employees working for the company.

Negative example-

The company performance management system can also have a detrimental impact on workplace culture and employee behaviour. For example, once in my organisation the staff is provided with the performance rewards once a year, it block learning agility by failing to deliver coaching and feedback at a rate that matches the change in the business picture. Employees become demotivated when their performance is not rewarded by their managers; they believe that their managers did not focus on their development and only once a year reward them based on their performance; however, this is insufficient; employees should be rewarded based on the tasks they have finished one by one. So that they can be motivated and increase the company's productivity as well (Cipd.co.uk, 2022).

2. Anger- After realizing the change is true, the employees in the workplace begin to comprehend the seriousness of the situation, feel angry and begin to look for someone else to blame for the change.

3. Bargaining- will occur once the organization's employees recognize that the "change is necessary." Bargaining may aid in the development of a long-term solution and provide some respite to people who are nearing what they desire to avoid entirely.

Stage 1: Ending

This is the first phase in the transition model, which entails managing changes during the transformation, which implies realizing that it all begins with an ending or loss. Employees are bidding farewell to the way things were done in the past, which can result in sentiments of rage, denial, uncertainty, and despair.