Aibl bsbldr lead and manage effective workplace relationshipjun

Diploma of Leadership and Management - Teacher: Arun Chauhan BSBLDR502 Lead and manage effective workplace relationship

Assessment Task 1 – Question & Answer

3. Compliance with the law - A clear work health and safety policy will contribution an manager in communicating its duties to provide a safe workplace.

4. Assistance defend against employee claims - Assist an employer in defending against legal claims

Staff should be provided with policies during Orientation, i.e when the employee is new and whenever there is a change in policies and procedures.

Question 4.List three methods of informing staff about changes to policies and procedures.

The Code of Conduct represents a broad context of ethical conduct that all WorkCover people have a responsibility to support. It also provides the basis for corrective action for those who fail to meet their obligations.

Rafael Franco Pianta, ID AIBL 190666,

Question 6.List three behaviours that a workplace Code of Conduct can cover.

Drug and alcohol use - Use of any alcoholic, narcotic drinks, illicit in the workplace.

Increased confidence - pushing yourself to talk to people you don’t know, it will help increase confidence. This is a significant point, because the company growth is dependent on talking to people and making connections.

Opportunities - It’s a referral, offer partnership or request for service/product, it is important to be ready to take hold of opportunities when they come laterally.

The main function of the Fair Work Act 2009 is to promote harmonious, productive and cooperative workplace relations; ensure compliance with Australian workplace laws; monitor certain 457 and 482 subclass visa arrangements.

Question 10.What is Equal Employment Opportunity?

Sex Discrimination Act 1984

Rafael Franco Pianta, ID AIBL 190666,

Racial Discrimination Act 1975

The Racial Discrimination Act 1975, promotes equality before the law for all people regardless of race, colour or national or ethnic origin. It is unlawful to discrimination against people on the basis of race, colour, descent or national or ethnic origin.

https://humanrights.gov.au/ourwork/legal/legislation#:~:text=The%20Racial%20Discrimination%20Act%201975,Read%20mo

re. [Accessed 06 June 2020]

The following 3 activities in Task 2 can be undertaken either independently or in a group of up to 2 other students as approved by your trainer/assessor. If this task is completed with other students as a team effort all students will need to be able to answer questions regarding all aspects of the unit to ensure compliance and demonstrate a clear
understanding of the task and the contribution made to the task.

Rafael Franco Pianta, ID AIBL 190666,

Diploma of Leadership and Management - Teacher: Arun Chauhan BSBLDR502 Lead and manage effective workplace relationship

1. Develop a Code of Conduct. You are required to develop a Code of Conduct so that staff are aware of and follow the standard of expected behaviour.

Legislation that applies

Details of expected personal and professional behaviour (as a minimum, this should address a range of ethical behaviours, as well as behaviours appropriate to working within diverse workplace)

How and when the Code of Conduct will be communicated to staff.

Your Code of Conduct should be no longer than two pages in length, be structured logically and be written clearly and concisely in a language suitable for the audience (managers and staff).

Code of Conduct	Accountancy Victoria

Durable trust, integrity and resilience

Innovative keys and technology

Be Creative

By maintaining compliance with the Code Accountancy Victoria will maintain a high standard of integrity and investor confidence.

Who must comply with the Code?

All Accountancy Victoria staff, including employees, contractors and directors.

Rafael Franco Pianta, ID AIBL 190666,

BSBLDR502 Lead and manage effective workplace relationship

Care and Diligence

You must exercise your controls and release your duties and the obligations set out in this Code with high standards of skill, care and diligence. This includes ensuring the precision of all information provided for assistance in making business decisions, attending to feature in all aspects of your work, preserving and enhancing Accountancy Victoria’s reputation.

Confidentiality

You must not seek to obtain confidential or sensitive information which is not relevant to the performance of your duties. You must also protect the confidentiality of information by complying with the Clear Desk Policy and Information Handling Standard located under Accountancy Victoria employment-related policies on the Accountancy Victoria intranet.

Rafael Franco Pianta, ID AIBL 190666,

BSBLDR502 Lead and manage effective workplace relationship

You must acquire, maintain and use Accountancy Victoria property only for legitimate Accountancy Victoria business purposes.

Other Policies Regulating Employee Behaviour

A Reportable Matter is any concern about the following conduct, or the deliberate concealment of such conduct:

financial anomaly;

Should you have any concern about a possible breach of the Code, you must immediately report it, or any other Reportable Matter, to your immediate manager.

Rafael Franco Pianta, ID AIBL 190666,

2. Develop a Workplace Communication and Consultation Policy and Procedure

Develop a workplace communication and consultation policy and procedure to describe the mechanisms that will be used for internal communications, as well as how staff can provide input into a range of workplace related matters.

Communication strategies for communicating with staff – type, purpose and frequency. You should include at least four strategies in your policy and procedure.

Communication protocols for meetings in relation to the sending out of agendas and writing up of minutes.

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The Accountancy Victoria is committed to a high level of pro‐active Work Health and Safety (WHS) management in line with the organisational vision of recognition as a leader
accountancy and bookkeeping services for a range of clients.

To facilitate this, the organisation is dedicated to provision of a Communication and Consultation system that allows for:

WHS Employee Survey Processes;

The organisation will often review in Consultation with applicable workers, subject area experts and other duty holders (as necessary):

Workers are accountable for following to the requirements of this policy and supporting measures, and reporting any incapability to do so to management at the earliest occasion.

Rafael Franco Pianta, ID AIBL 190666,

Legislation
South Australian Work Health and Safety Act, 2012
South Australian Work Health and Safety Regulations, 2012 Local Government Act, 1999

References
Code of Practice: Work Health and Safety Consultation, Cooperation and Coordination Australian Standard 4801
Return to Work SA (formerly WorkCover) Performance Standards for Self-Insurers (PSSI)

3. Develop a Dispute Resolution Policy and Procedure

Develop a Dispute Resolution Policy and Procedure so that all staff are aware of the dispute resolution procedures in place.

Relevant Legislation

What constitutes a dispute

Rafael Franco Pianta, ID AIBL 190666,

BSBLDR502 Lead and manage effective workplace relationship

Purpose

Dispute Resolution Procedure

Complaint - Defined in the Australian Standard (AS ISO 10002-2006) as ‘an expression of dissatisfaction made to an organisation relating to its products, or the complaints handling process itself, where a response or resolution is explicitly or implicitly expected’.

Complainant - Any person or entity making a complaint.

Making a Complaint

Please, address your complaint in the first instance to the relevant management by:

Rafael Franco Pianta, ID AIBL 190666,

BSBLDR502 Lead and manage effective workplace relationship

Continuous Improvement

Accountancy Victoria will immediately redress any identified areas of deficiency in the Complaints Policy and Dispute Resolution Process, and will review its efficiency and effectiveness every two years to identify and implement improvements.

Rafael Franco Pianta, ID AIBL 190666,

BSBLDR502 Lead and manage effective workplace relationship

To: Accountancy Victoria

Subject: Policies & Procedures development

Highlight some key points:

- Our Vision is printed on these procedures. Following these guidelines, you are certainly walking with us and participating in our growth;

Best regards,

Rafael F. PIANTA

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You have only been in the role for three weeks but you already feel as though staff distrust you and do not come to you with issues that you feel they should. You will need to work hard to establish and build the trust and confidence in the team.

The following activities in Task 3 can be undertaken either independently or in a group of up to 2 other students as approved by your trainer/assessor. If this task is completed with other students as a team effort all students will need to be able to answer questions regarding all aspects of the unit to ensure compliance and demonstrate a clear understanding of the task and the contribution made to the task.

– What method of communication will you use to guide them through this period of transformation and change, and why?

– What is the specific outcome or benefit of this method/activity?

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Method of communication
Formal and standard communication. However, being open to listening to the team, Outcome or benefit
The result is that the team gets to know me. My posture, speech and attitudes reveal who I am.

- Rewards Program
Professional conduct
The conduct is formal and appropriate for all the company's Policies and Procedures.

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Diploma of Leadership and Management - Teacher: Arun Chauhan BSBLDR502 Lead and manage effective workplace relationship

– Choose a method of communication to build the relationship. (for example, informal meetings or catch ups, formal meetings, networking events, written communication, phone conversations, training events, etc.)
– What is the benefit/s of this activity to you and the team?

- To get work done efficiently
Method of communication
Contacts are oriented to current demands; Members are defined by task; structure.

Rafael Franco Pianta, ID AIBL 190666,
BSBLDR502 Lead and manage effective workplace relationship Jun 08, 2020

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- Seek appropriate groups and networks

Method of communication

Ensure your documentation is structured logically, error free and is clear and easy to read.

Rafael Franco Pianta, ID AIBL 190666,

	Staff Member	Staff Member	Staff Member	Staff Member	Staff Member	Staff Member	Staff Member	Staff Member	Staff Member	Staff Member	Staff Member	Staff Member
	Staff Member	Team Leaders	Staff Member	Team Leaders	Staff Member	Team Leaders	Staff Member	Team Leaders	Staff Member	Team Leaders	Staff Member	Team Leaders
To improve personal and professional development	Staff Member		Staff Member		Staff Member		Staff Member			Staff Member		Staff Member
Date	-		-		-		Second half			-		-
Location	-		-		-		City			-		-
Coast	Budget: $30/each		Budget: $30/each		Budget: $30/each		Budget: $30/each			Budget: $30/each		Budget: $30/each
Seek appropriate groups and networks	Team Leader						Team Leader
Date	20/jun						First half
Location	City						City
Coast	Budget: $50/each						Budget: $50/each

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Sarah also mentions that Beth is late most morning of the week – often arriving at 9.15am. Sarah has also noticed that Beth makes many personal phone calls during the day and has been seen taking milk home from the staff fridge. As Beth reports directly to you, Sarah asks you to talk to Beth about her work performance and her breach of the Code of Conduct.

The following activity/role play can be undertaken either independently or in a group of up to 2 other students as approved by your trainer/assessor. If this task is completed with other students as a team effort all students must contribute and participate equally in the role play, will need to be able to answer questions regarding all aspects of the task to ensure
compliance and to all demonstrate a clear understanding of the task and the contribution made to the task.

To: Beth – Staff Member (Administration Assistant)

Subject: Schedule for a meeting

BSBLDR502 Lead and manage effective workplace relationship

Jun 08, 2020