Social and emotional health and wellbeing leisure

Contents

Before you begin		v
	1

	2
1B Identify different work environments, services and work roles within
the industry


activities	28



and take into account when planning and implementing activities	40


Topic 2 Operate within the policies and procedures of the leisure and health
sector
2A Read relevant organisation policies and discuss with colleagues and team

2C Work ethically and within duty-of-care requirements recognising dignity of risk	71


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Learning checkpoint 2: Operate within the policies and procedures of the leisure

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In this topic you will learn how to:

1A Demonstrate understanding of the value of leisure, recreation and play in enhancing wellbeing

1f Identify personal values and
attitudes regarding leisure,
recreation and play and take into account when planning and implementing activities

Provide appropriate leisure and health services

CHCLAH001 WORK EFFECTIVELY IN THE LEISURE AND HEALTH INDUSTRIES

Here are some examples of how you can measure these types of wellbeing.





An interest in and desire to interact with others or to feel satisfied with one’s own company
The ability to function within the expected range of behaviours generally seen for others of the same age group, background, experience and situation



XX Increase in muscular strength, agility and flexibility
XX Decrease in measures of obesity




XX Increase in social relationships and corresponding decrease in social isolation

4 © ASPIRE TRAINING & CONSULTING


XX Strengthens families XX Encourages learning

XX Combats chronic conditions such as diabetes, arthritis, asthma and osteoporosis XX Helps manage blood pressure, cholesterol levels
Community benefits
XX Unites communities and neighbourhoods, adding to identity and pride XX Boosts sustainable economic development by attracting residents, businesses and tourists seeking high quality of life


Environmental benefits
XX Encourages sustainable community design that encourages active living through

XX With supports available, people with disability can choose to participate in a full range of community recreation and leisure activities based on their personal interests and desires. It may be necessary to support the person by physically assisting them to be part of the activity. People can benefit by acquiring particular skills and competencies, being part of social interactions and making new friendships. Activities can bridge the gap between just being in the community to participating in it.

Example	Understand the benefits of recreation



	local football club manager to see if John can join a local
	football team. The manager seems unsure about John’s
	specific needs and is sceptical of His ability to join the
	team. Ken explains to him the value and benefits to both
	John and to the club of allowing John to participate as a
	team member.


8	2. What are the three aspects of health? © ASPIRE TRAINING & CONSULTING

Since that time the government has been involved in leisure and health at a local, federal and state level. The benefits of participation to wellness and health are well understood. Funded services

Work environments
The following provides examples of some of the work environments where people may be employed in the leisure and health sector, along with a description of the work environment.

Aged care facilities




Activities may be office-based or located away from the office in community venues or outdoor locations.
Community centre


XX Supervising recreation workers, case managers, program assistants and personal care workers XX Liaising with more senior staff members to ensure activities are in line with budget, strategic organisational directions and values statements

communicating with others and completing general organisational tasks XX Supporting group activities and programs



XX Developing and implement programs tailored to the specific needs of a community or group of participants

XX Providing a management role within a specific facility XX Supervising recreation workers and other staff including fitness and training

XX Maintaining and overseeing facilities and equipment XX Ensuring compliance to safety legislation and requirements, accreditation and

© ASPIRE TRAINING & CONSULTING 15

ToPiC 1 PROVIDE APPROPRIATE LEISURE AND HEALTH SERVICES




An example of economic sustainability is the efficient use and acquisition of resources, such as securing ongoing and recurring funding. Follow workplace policies and procedures and use equipment and resources appropriately according to the manufacturer’s guidelines.
Social

Example
	David is 81 years old and has recently moved into



	family and household obligations. He has always enjoyed

	group recreational activities.
	The leisure officers at the aged care facility feel

	recreational activities on offer so he can mix socially with

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ToPiC 1 PROVIDE APPROPRIATE LEISURE AND HEALTH SERVICES

Consumer-directed care

This consumer-directed approach is also reflected in the service standards and regulations that guide the various segments of the leisure and health sector. Through this approach, many people are able to cease being simply service users, and instead become service directors as they take charge of their own activities and future directions.

Value empowerment

XX offering choices and encouraging people to be proactive in choosing activities they would like to participate in

XX respecting the right of people to participate or opt out of activities

Empowerment to encourage participation
As a professional in the leisure and health sector, you will be working with an approach that values empowerment. Empowerment refers to a person feeling in-control of their own life. The focus should be to provide information, resources and support to assist people to build capacity, gain confidence and take control of their lives. By taking these steps you will always be working to uphold people’s rights through an empowerment approach.

Disempowerment refers to when a person feels demoralised; it represents the ultimate decline of their human rights. You should never perform your work role in a way that disempowers people. Some workers who work in such as way feel a personal lack of power, and the only way the worker can feel good about themselves is by taking power from others. Other workers inadvertently disempower support recipients due to ignorance. For example, a worker might believe they are doing the best they can for an individual by doing everything for them; in fact, this approach is just as disempowering because it leads to further dependencies, a lack of control for the person being supported and results in their rights not being upheld.




Think about how you would want to be treated if you were in a role reversal with the person you support. Would you want people providing support in ways that stripped you of your dignity and personal control over your own life? If you answer ‘no’ then think about how you can perfect your practice.
find a mentor

The strategies for involving people in planning and service provision will vary according to the person’s needs, abilities, age, willingness to be involved and other commitments they may have.

The information below outlines examples of effective strategies in ensuring that people have the opportunity to participate in service planning and support.

Through capacity building, individuals using leisure and recreation services are empowered to contribute to service planning and support mechanisms, and to be involved at all levels of the service’s operations. This ensures a person-centred approach is used at all times, and that individuals and representative groups of people become empowered and feel confident to make decisions, direct care and make choices.

Example	Access to community resources




	group that will ultimately be self-run and direct its own
	affairs. Individuals within the local community who
	have migrated from Somalia are invited through other

32	translated written material, and visiting speakers from local service providers. © ASPIRE TRAINING & CONSULTING



Community groups
Community organisations include groups that represent the views or interests of a particular sector and are likely to be varied. Examples include Aboriginal Health Councils, Conservation Volunteers Australia, Landcare and Coeliac Australia.




friends and peers
Friends, peers and target groups are associated with a service user in a variety of roles, including providing incidental support and monitoring or as potential service users who may use a health or leisure service in the future.




Local community
Members of the local community are often affected by the existence of a leisure and health service either directly as service users, or indirectly by the impact of the service on the local area and facilities.

Methods for collecting information
You may not be able to meet in person, so communication may occur via phone, internet or email. Online forms or surveys can be useful for obtaining consistent information, but this may limit you to only collecting information from people with access to computers. It is important that the information you collect represents everyone in the group, whether they are individuals, family members, government agencies or other service providers.

Communication is enhanced by using a combination of open and closed questions to obtain information and provide encouragement to people to begin talking about their experiences and ideas. A few simple prompts may help a conversation to flow easily, and help ensure the other person feels relaxed and comfortable. Provide people with assurance that they are not obliged to share details or feedback with you and that information will only be used to improve the services they receive.




XX Consider the specific requirements for your information collection. For example, you may have been asked to collect information to answer specific questions. You need to carefully plan your information collection process to ensure you find the answers you require. You may have been asked by a funding body to collect data on the people who use a program or service. In this case you may need to ensure you collect the data in a way that does not identify individual people but still obtains the key details.
Meeting legislative and specific industry standards

CHCLAH001 WORK EFFECTIVELY IN THE LEISURE AND HEALTH INDUSTRIES

1F

Throughout the process of planning, implementing and delivering services to people, it is important to remember that everyone is an individual with the right to their own thoughts and beliefs. There is a great deal of difference between the values and attitudes of people in this sector as there is in the community at large. As a worker, it is important to identify personal values and attitudes regarding leisure, recreation and play and take them into account when doing your job. This means that you must perform your role without judging people and you should always have a positive and helpful attitude.

There may be a number of issues that people face when participating in leisure and recreation programs. It is important to take these into account when planning and implementing programs for particular groups. These include incorporating an individual’s life experiences and considering factors that may influence their participation or decision to exit a program.

It is likely that you will work with people from
diverse backgrounds. People may have come to Australia as migrants or refugees, some may have arrived in Australia recently and other’s families may have lived here for generations. In some
parts of Australia, cultural groups live together. In cities, for example, there is often a high density of people from a particular cultural background living in one location alongside other people from cultures. As a result, people from many different cultural backgrounds come together for recreation and leisure activities.

Customs refer to the habits, practices, conventions and rituals of a person which are influenced by culture. Customs may be what a person wears, how a person eats, how many wives a person has, how many children a person has, whether the children look after their parents in old age, as well as a person’s religion and beliefs. Always respect and seek to understand what the significance of a custom is to the person. If a person practises a particular custom, you must respect their practice.

Beliefs are a person’s opinions and truths and may relate to religious beliefs, general world views, political views and perspectives on identity. Like customs, attitudes and values, beliefs should be respected as they are important to an individual and their self-identity.

When working with Aboriginal and/or Torres Strait Islander people here are some important cultural factors you may find helpful.

Kinship



Language groups
Indigenous Australian language groups are similar to skin groups. Indigenous Australian groups are made up of people sharing the same language, customs and general laws. The people of a group share a common bond in their own language group. Knowing that there are different language groups similar to skin groups can help you avoid uncomfortable or embarrassing situations.

ToPiC 1 PROVIDE APPROPRIATE LEISURE AND HEALTH SERVICES

4. The sector has a framework of models and values that workers use to guide their work and underpins decisions made in their interactions with people such as a holistic and consumer directed care.

5. The rights of people should be incorporated into program planning and
implementation of services, and access and equity principles allow for participation for everyone. It is important to understand the current issues of funding and employment that exists in the sector.

CHCLAH001 WORK EFFECTIVELY IN THE LEISURE AND HEALTH INDUSTRIES

2A	Read relevant organisation policies and discuss with colleagues and team

Clarify policies with the team

Policies should be explained to you when you first begin in a new workplace. Your supervisor should provide information about each policy as a part of your induction.

CHCLAH001 WORK EFFECTIVELY IN THE LEISURE AND HEALTH INDUSTRIES

risk assessment for a leisure activity

	In the planning phase, brainstorm and discuss possible risk scenarios. Ensure that the staff involved in the outing are familiar with all aspects of the outing. Create a list of specific risks that will apply to your outing, for example:
	XX

		The activity is outdoors.
	XX

	Recording findings You need to consider how likely it is that the risks you have identified will occur, and what the effects may be if the risk occurs.


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ToPiC 2 OPERATE WITHIN THE POLICIES AND PROCEDURES OF THE LEISURE AND HEALTH SECTOR


XX business management XX health Study type: XX Diploma XX Flexible learning
Private training providers
XX art and craft XX languages XX Flexible learning
other providers (short course centre, community centre, etc.)
XX writing XX technology/computing/web design.