Human Resource Management – Providing Feedback

Providing feedback

There are two parts related to this process: firstly, deciding on what basis the feedback should be based on and, secondly, how it should be carried out.

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Feedback can be based on assessment made by the employee’s manager, augmented by a degree of self assessment, and then given in a one-to-one meeting, commonly called the appraisal interview or discussion. In recent years, however, 360 degree appraisal has become increasingly popular where feedback is produced by a number of sources, including colleagues, subordinates, seniors, internal and external customers and then fed back to the employee. This normally takes place through a third party.

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