To completely benefit from employees knowledge, organizations need a management style that focuses on developing and engaging employees. Employee engagement refers to the extent that employees are satisfied, committed to, and prepared to support what is importance to an organization.
HRM practices such as performance management, training career management, work design and employee relations are important for creating employee engagement. Jobs must be designed to give employees the necessary latitude for making a variety of decisions. Employees must be properly trained to exert their wider authority & use information resource such as Internet, as well as tools for communicating information. Employees also need feedback to help them evaluate their success.